CE82 DELIVERY SYSTEM
Report
- Report Number
- 1216677-2020-00156
- Event Type
- Malfunction
- Date Received
- July 21, 2020
- Date of Event
- June 30, 2020
- Report Date
- September 23, 2020
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- HQA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
INVESTIGATION: X-INSPECT RETURNED SAMPLES. ANALYSIS AND FINDINGS COMPLAINT (B)(4). DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED IN 1989. MANUFACTURING RECORD REVIEW: A REVIEW OF THE DEVICE HISTORY RECORD COULD NOT BE PERFORMED AS THE RECORD COULD NOT BE LOCATED AT THE TIME OF THIS INVESTIGATION. HOWEVER, IT SHOULD BE NOTED AT THE TIME OF MANUFACTURE RECORDS FROM EACH LOT ARE THOROUGHLY REVIEWED TO ENSURE THAT PRODUCTS ARE RELEASED MEETING ALL COOPERSURGICAL QUALITY RELEASE SPECIFICATIONS. SHOULD THE DEVICE HISTORY RECORD BE LOCATED GOING FORWARD, IT WILL BE REVIEWED AND THIS COMPLAINT AMENDED ACCORDINGLY. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. HOWEVER, BASED ON LOG 94550, THIS UNIT WAS AT CSI ON 7/09/2020. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED NO OUTER PHYSICAL DAMAGE TO THE CASING. A HIGH PRESSURE LINE WAS ALSO NOTED TO BE CRACKED. ALL LINES ARE INTERNAL. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. SERVICE & REPAIR CONFIRMED THE COMPLAINT UNIT'S 3-WAY VALVE (P/N 21365) WAS NOT OPERATING. THIS IS CONSISTENT WITH THE COMPLAINT DESCRIPTION. ROOT CAUSE: THE ROOT CAUSE IS BEING ATTRIBUTED TO NORMAL WEAR AND TEAR FOR A DEVICE IN SERVICE FOR 21 YEARS. THE 3-WAY VALVE CONTROLS THE DIRECTION/FLOW OF GAS, EXHAUST AND ACTIVATED VIA THE FOOT PEDAL. IT IS LIKELY THE PISTON INSIDE DRIED OUT AFTER YEARS OF SERVICE. WAS THE COMPLAINT CONFIRMED? YES . CORRECTION AND/OR CORRECTIVE ACTION . THE UNIT WAS REPAIRED, TESTED TO SPECIFICATIONS AND RETURNED TO THE CUSTOMER. COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR TRENDS. NO FURTHER CORRECTIVE ACTION IS NECESSARY. PREVENTATIVE ACTION ACTIVITY : COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR TRENDS.
FOOT PEDAL WOULD NOT RELEASE. ORDER: (B)(4). REF: (B)(4). 1216677-2020-00156 CE82 DELIVERY SYSTEM 2000 (B)(4).
COOPERSURGICAL, INC. IS CURRENTLY INVESTIGATING THE REPORTED CONDITION .
FOOT PEDAL WOULD NOT RELEASE. (B)(4). CE82 DELIVERY SYSTEM 2000 (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 770043 | CE82 DELIVERY SYSTEM | CE82 DELIVERY SYSTEM | HQA | COOPERSURGICAL, INC. | 2000 | 088903R |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |