FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 10296156 · Received July 20, 2020

Report

Report Number
3013756811-2020-73937
Event Type
Malfunction
Date Received
July 20, 2020
Date of Event
June 27, 2020
Report Date
July 20, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
852162004439
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE OCCLUSION ALARMS OCCURRED. DURING SYSTEM CHECK WITH TANDEM TECHNICAL SUPPORT, IT WAS CONFIRMED THAT THE OCCLUSION WAS RELATED TO THE CARTRIDGE. CUSTOMER CHANGED THE CARTRIDGE TO ADDRESS THE OCCLUSION ALARMS AND SUCCESSFULLY RESUMED INSULIN. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 190-220 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
763564 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003 852162004439

Patients

Seq Age Sex Outcome Treatment
1 31 YR INSULIN: HUMALOG, INFUSION SET: AUTOSOFT 90