FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10289135 · Received July 17, 2020

Report

Report Number
3013756811-2020-72961
Event Type
Malfunction
Date Received
July 17, 2020
Date of Event
May 19, 2020
Report Date
July 17, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM X2 BASAL IQ USER GUIDE STATES: THE INFUSION SET SHOULD BE CHANGED EVERY 48-72 HOURS, PER GUIDANCE FROM THE CUSTOMER'S HEALTHCARE PROVIDER. ADDITIONALLY, CHANGE YOUR CARTRIDGE EVERY 48¿72 HOURS AS RECOMMENDED BY YOUR HEALTHCARE PROVIDER. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED DURING BASAL AND BOLUS DELIVERY. CUSTOMER CHANGED SUPPLIES TO ADDRESS OCCLUSION ALARMS. CUSTOMER REPORTED USING SUPPLIES FOR THREE DAYS. TANDEM CUSTOMER TECHNICAL SUPPORT INFORMED CUSTOMER THAT IS OFF-LABEL PER THE USER GUIDE. CUSTOMER REPORTED BLOOD GLUCOSE LEVEL RANGED FROM 200-265 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
756515 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 71 YR INFUSION SET: TRUSTEELINSULIN: NOVOLOG