FDA Adverse Event Injury Summary report: N

NEUROMONITOR BASIC KIT

MDR report key: 10276513 · Received July 15, 2020

Report

Report Number
1226348-2019-00573
Event Type
Injury
Date Received
July 15, 2020
Date of Event
June 11, 2019
Report Date
November 20, 2019
Manufacturer
RAYNHAM
Product Code
GWM
PMA / PMN Number
XXX
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

UPDATED FIELDS: D10, G4, G7, H2, H3, H6, H10 SAMPLE WAS RECEIVED FOR EVALUATION. DHR WAS NOT POSSIBLE AS THE LOT NUMBER WAS UNKNOWN FAILURE ANALYSIS - THE ISSUE OF THE COMPLAINT HAS BEEN CONFIRMED. SOME EPOXY MISSING AT CASE AND CATHETER. THE CATHETER MATERIAL MASHED/DAMAGED. THE DEVICE PASSED THE TEST FOR ELECTRONIC, NOISE, LINEARITY/HYSTERESIS, AND SIGNAL DRIFT. BASED ON THE FAILURE ANALYSIS, THE ROOT CAUSE COULD BE DETERMINED AS A MISHANDLING OF THE DEVICE BETWEEN 05NOV2019 AND 30JUN2020, APPROXIMATELY 2,200 MDRS SUBMITTED ELECTRONICALLY BY INTEGRA LIFESCIENCES VIA TRACKWISE, INTEGRA'S COMPLAINT HANDLING SYSTEM, WERE NOT RECEIVED BY CDRH DUE TO A COMPUTER SYSTEM ISSUE. WITHIN THIS TIME PERIOD, AN ERROR WITH INTEGRA'S MIDDLEWARE, WHICH FACILITATES COMMUNICATIONS BETWEEN TRACKWISE AND THE FDA SYSTEM, CAUSED THE COMPLAINT RECORDS TO CLOSE AND INDICATE WE HAD RECEIVED AN ACKNOWLEDGEMENT 3 FROM THE FDA WHEN WE HAD NOT. INTEGRA INTERPRETED THE ACKNOWLEDGEMENT AS A SUCCESSFUL SUBMISSION; HOWEVER, SUBSEQUENT INVESTIGATION REVEALED THE ACKNOWLEDGEMENT 3 RECEIVED WAS FROM OUR MIDDLEWARE AND NOT FROM THE FDA (THESE ACKNOWLEDGEMENTS HAVE BEEN RETAINED AS PART OF THE DOCUMENTATION OF THE MDR). THE MALFUNCTION WAS RELATED TO THE RELOCATION OF THE TRACKWISE APPLICATION TO A NEW DATA CENTER DURING THE TRANSITION OF INTEGRA'S CORPORATE HEADQUARTERS FROM PLAINSBORO, NJ TO PRINCETON, NJ. PREVIOUSLY, INTEGRA HAD BEEN SUCCESSFULLY RECEIVING ACKNOWLEDGEMENTS 1, 2, AND 3 FROM THE FDA, AND OUR RECORDS REFLECT THESE ACKNOWLEDGEMENTS, INCLUDING THE DATE AND TIME STAMPS. CAPA PR 229048 AND NC 20-011 HAVE BEEN OPENED BY INTEGRA TO FURTHER INVESTIGATE THE NONCONFORMANCE AND DEVELOP A CORRECTIVE ACTION PLAN. THE MIDDLEWARE ERROR HAS BEEN CORRECTED, AND INTEGRA HAS FILED MDRS SINCE THE CORRECTION AND VERIFIED THAT THE APPROPRIATE ACKNOWLEDGEMENTS HAVE BEEN RECEIVED FROM THE FDA. INTEGRA IS RESUBMITTING ALL IMPACTED MDR REPORTS FOR THE TIME PERIOD 05NOV2019 THROUGH 30JUN2020. INTEGRA LIFESCIENCES CONTACTED (B)(4) OFFICE OF PRODUCT EVALUATION AND QUALITY ON JULY 8-9, 2020 TO REPORT THESE ISSUES REGARDING MDR REPORTS.

Additional Manufacturer Narrative · 1

ATTEMPTS ARE BEING MADE TO OBTAIN ADDITIONAL INFORMATION. UPON COMPLETION OF THE INVESTIGATION, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE MICROSENSOR WAS IMPLANTED WITH A BOLT. THE CUSTOMER STATED IT WORKED FOR A SHORT PERIOD OF TIME BEFORE -99 WAS UNEXPECTEDLY DISPLAYED. THE DEVICE WAS REPLACED AND IT WORKED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744583 NEUROMONITOR BASIC KIT ICP MICROSENSORS GWM RAYNHAM

Patients

Seq Age Sex Outcome Treatment
1