FDA Adverse Event Malfunction Summary report: N

BD VACUTAINER SST BLOOD COLLECTION TUBES

MDR report key: 10273750 · Received July 14, 2020

Report

Report Number
1024879-2020-00471
Event Type
Malfunction
Date Received
July 14, 2020
Date of Event
June 22, 2020
Report Date
July 29, 2020
Manufacturer
BECTON, DICKINSON & CO., (BD)
Product Code
JKA
UDI-DI
50382903679886
PMA / PMN Number
BK050036
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS WERE UPDATED DUE TO ADDITIONAL INFORMATION: D.10. DEVICE AVAILABLE FOR EVAL?: YES. D.10. RETURNED TO MANUFACTURER ON: 7/22/2020. H.6. INVESTIGATION: BD RECEIVED 7 SHELF PACKS FROM THE CUSTOMER FOR INVESTIGATION. 30 SAMPLES WERE EVALUATED BY DRAW TESTING AND THE INDICATED FAILURE MODE FOR UNDERFILL WITH THE INCIDENT LOT WAS OBSERVED IN 13 OF THE TUBES TESTED. THE RETURNED TUBES WERE VISUALLY EXAMINED AND ALL COMPONENTS (TUBE AND STOPPER) WERE MADE TO SPECIFICATION WITH NO EVIDENCE OF NON-CONFORMANCE. BASED ON A REVIEW OF THE DEVICE HISTORY RECORD FOR THE INCIDENT LOT, ALL PRODUCT SPECIFICATIONS AND REQUIREMENTS FOR LOT RELEASE WERE MET. THERE WERE NO RELATED QUALITY NON-CONFORMANCES DURING MANUFACTURING OF THE PRODUCT.

Description of Event or Problem · 0

IT WAS REPORTED THAT BD VACUTAINER® SST¿ BLOOD COLLECTION TUBES UNDERFILLED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "IT WAS REPORTED THAT THE TUBES HAVE NO VACUUM. 3 OF 4: DATE OF EVENT (B)(6), FEMALE. THIS COMPLAINT WAS CREATED AS CUSTOMER PRESENTED NEW INFORMATION IN REPLIED INFORMATION REQUEST OF (B)(4). ORIGINAL INFORMATION PRESENTED, - "I RECEIVED A CALL FROM OUR WALNUT STREET PSCS REGARDING SSTS SHE RECEIVED IN HER MOST RECENT ORDER WITH THE LOT NUMBER 0094054 AS STATED BELOW. SHE STATES THE TUBES HAVE NO VACUUM. PLEASE ARRANGE AN EXCHANGE OF THE ITEMS AS SOON AS POSSIBLE, SHE RECEIVED 8 PACKS OF CONV SST 8.5ML.". 25-JUN: RCVD AN EMAIL FROM THE CUSTOMER WITH THE FOLLOWING INFORMATION: ¿ WAS THERE MULTIPLE PATIENTS INVOLVEMENT? IF SO, PLEASE PROVIDE THE FOLLOWING INFORMATION FOR EACH INCIDENT: YES MALE AND FEMALE AGES 20S TO 80S ¿ ARE PATIENT IDENTIFIERS AVAILABLE? IF SO, PLEASE PROVIDE A FEW (GENDER, DOB, AGE, WEIGHT, ETC.) NO ¿ WHAT IS THE DATE OF EVENT(S)? (B)(6) 2020 AND (B)(6) 2020. ¿ HOW MANY UNITS (TUBES) AFFECTED? HALF A PACK. ¿ WHAT IS THE FREQUENCY OR OCCURRENCE RATE (1 DAY, % OF TUBES AFFECTED, PATIENTS INVOLVED, HOW MANY TEST PER DAY ETC.) MULTIPLE PATIENTS, ONE DAY, 2 DIFFERENT PACKS ABOUT HALF A PACK PER DAY. ¿ WHAT IS THE LABELED DRAW VOLUME (2ML, 3MLETC) 8.5 ML. ¿ HOW WAS THE TUBE REJECTED (I.E.: AT THE COLLECTION, BY THE LAB, BY AUTOMATED FILL LEVEL SENSING, ETC.)? AT THE COLLECTION. ¿ WHAT WAS THE TUBE¿S EXPIRATION DATE? 03/31/2021. ¿ HOW WAS THE TUBE DRAWN? FIRST TUBES DRAWN, OR ONLY TUBE NEEDED. ¿ WAS A DISCARD TUBE USED? AT FIRST NO, THEN WHEN THE TUBES WOULDN'T FILL UP A DIFFERENT TUBES WERE USED AND THERE WERE NO PROBLEM WITH THE OTHER TUBES. ¿ WAS A SUCCESSFUL DRAW ACHIEVED WITH THE SAME LOT? NO. ¿ IS THIS HAPPENING WITH ONE PARTICULAR: DEPARTMENT, UNIT, AND SHIFT, TIME OF DAY OR PERSON: WLN PSC, 2 DIFFERENT PHLEBOTOMISTS, LATE AFTERNOON ON FRIDAY AROUND 2:00 PM THEN EARLY MONDAY MORNING, ARO.UND 07:30 AM. ¿ WHAT WAS METHOD OF DRAW? STRAIGHT NEEDLE. ¿ IF USING A WINGSET WERE THE FITTING TIGHT/SECURE? (CONNECTION BETWEEN THREADING LUER ADAPTOR TO HOLDER AND MALE TO FEMALE CONNECTION). ¿ HAVE THE TUBES BEEN EXPOSED TO EXTREME HEAT: NO. ¿ HOW MANY LOCATIONS AFFECTED (IMPATIENT, OUTPATIENTS, ETC.) PSC. ¿ ARE UNUSED SAMPLES OF THE AFFECTED BATCH/LOT AVAILABLE FOR INVESTIGATION? IF YES, I WILL PROVIDE YOU A PREPAID SHIPPING LABEL FOR SAMPLE RETURN. YES".

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT BD VACUTAINER® SST¿ BLOOD COLLECTION TUBES UNDERFILLED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "IT WAS REPORTED THAT THE TUBES HAVE NO VACUUM. 3 OF 4: DATE OF EVENT (B)(6), FEMALE. THIS COMPLAINT WAS CREATED AS CUSTOMER PRESENTED NEW INFORMATION IN REPLIED INFORMATION REQUEST OF PR (B)(4). ORIGINAL INFORMATION PRESENTED, "I RECEIVED A CALL FROM OUR WALNUT STREET PSCS REGARDING SSTS SHE RECEIVED IN HER MOST RECENT ORDER WITH THE LOT NUMBER 0094054 AS STATED BELOW. SHE STATES THE TUBES HAVE NO VACUUM. PLEASE ARRANGE AN EXCHANGE OF THE ITEMS AS SOON AS POSSIBLE, SHE RECEIVED 8 PACKS OF CONV SST 8.5ML." 25-JUN: RCVD AN EMAIL FROM THE CUSTOMER WITH THE FOLLOWING INFORMATION: WAS THERE MULTIPLE PATIENTS INVOLVEMENT? IF SO, PLEASE PROVIDE THE FOLLOWING INFORMATION FOR EACH INCIDENT: YES MALE AND FEMALE AGES 20S TO 80S ARE PATIENT IDENTIFIERS AVAILABLE? IF SO, PLEASE PROVIDE A FEW (GENDER, DOB, AGE, WEIGHT, ETC.) NO. WHAT IS THE DATE OF EVENT(S)? (B)(6) 2020. HOW MANY UNITS (TUBES) AFFECTED? HALF A PACK. WHAT IS THE FREQUENCY OR OCCURRENCE RATE (1 DAY, % OF TUBES AFFECTED, PATIENTS INVOLVED, HOW MANY TEST PER DAY ETC.) MULTIPLE PATIENTS, ONE DAY, 2 DIFFERENT PACKS ABOUT HALF A PACK PER DAY. WHAT IS THE LABELED DRAW VOLUME (2ML, 3MLETC) 8.5 ML. HOW WAS THE TUBE REJECTED (I.E.: AT THE COLLECTION, BY THE LAB, BY AUTOMATED FILL LEVEL SENSING, ETC.)? AT THE COLLECTION. WHAT WAS THE TUBE¿S EXPIRATION DATE? 03/31/2021. HOW WAS THE TUBE DRAWN? FIRST TUBES DRAWN, OR ONLY TUBE NEEDED. WAS A DISCARD TUBE USED? AT FIRST NO, THEN WHEN THE TUBES WOULDN'T FILL UP A DIFFERENT TUBES WERE USED AND THERE WERE NO PROBLEM WITH THE OTHER TUBES. WAS A SUCCESSFUL DRAW ACHIEVED WITH THE SAME LOT? NO. IS THIS HAPPENING WITH ONE PARTICULAR: DEPARTMENT, UNIT, AND SHIFT, TIME OF DAY OR PERSON: WLN PSC, 2 DIFFERENT PHLEBOTOMISTS, LATE AFTERNOON ON FRIDAY AROUND 2:00 PM THEN EARLY MONDAY MORNING, AROUND 07:30 AM. WHAT WAS METHOD OF DRAW? STRAIGHT NEEDLE. IF USING A WINGSET WERE THE FITTING TIGHT/SECURE? (CONNECTION BETWEEN THREADING LUER ADAPTOR TO HOLDER AND MALE TO FEMALE CONNECTION). HAVE THE TUBES BEEN EXPOSED TO EXTREME HEAT: NO. HOW MANY LOCATIONS AFFECTED (IMPATIENT, OUTPATIENTS, ETC.) PSC. ARE UNUSED SAMPLES OF THE AFFECTED BATCH/LOT AVAILABLE FOR INVESTIGATION? IF YES, I WILL PROVIDE YOU A PREPAID SHIPPING LABEL FOR SAMPLE RETURN. YES."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
738102 BD VACUTAINER SST BLOOD COLLECTION TUBES BLOOD SPECIMEN COLLECTION DEVICE JKA BECTON, DICKINSON & CO., (BD) 367988 0094054 50382903679886

Patients

Seq Age Sex Outcome Treatment
1 Other