FDA Adverse Event Malfunction Summary report: N

BD PLASTIPAK SYRINGE

MDR report key: 10269471 · Received July 14, 2020

Report

Report Number
1920898-2020-00846
Event Type
Malfunction
Date Received
July 14, 2020
Date of Event
June 22, 2020
Report Date
July 28, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION SUMMARY: CUSTOMER RETURNED ONE (1) LOOSE 29GX12.7MM, 1ML BD INSULIN SYRINGE. CUSTOMER IS COMPLAINING THAT IT IS DIFFICULT TO USE SOME PRODUCTS DUE TO TIGHT GASKET. THE RETURNED SYRINGE WAS EXAMINED, AND IT WAS OBSERVED THAT THE PLUNGER ROD WAS SEPARATED FROM THE RUBBER STOPPER. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 9081523. ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (PLUNGER ROD SEPARATES). A ROOT CAUSE CANNOT BE DETERMINED. H3 OTHER TEXT : SEE H.10.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BD PLASTIPAK¿ SYRINGE HAD DIFFICULT PLUNGER MOVEMENT DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM JAPANESE TO ENGLISH: "CUSTOMER IS COMPLAINING THAT IT IS DIFFICULT TO USE SOME PRODUCTS DUE TO TIGHT GASKET. THE CUSTOMER HAS EXPERIENCED THE SAME INCIDENT BEFORE."

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BD PLASTIPAK¿ SYRINGE HAD DIFFICULT PLUNGER MOVEMENT DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM (B)(6) TO ENGLISH: "CUSTOMER IS COMPLAINING THAT IT IS DIFFICULT TO USE SOME PRODUCTS DUE TO TIGHT GASKET. THE CUSTOMER HAS EXPERIENCED THE SAME INCIDENT BEFORE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
733065 BD PLASTIPAK SYRINGE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 9081523

Patients

Seq Age Sex Outcome Treatment
1 Other