FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1024232 · Received March 27, 2008

Report

Report Number
1826988-2008-00332
Event Type
Malfunction
Date Received
March 27, 2008
Date of Event
March 9, 2008
Report Date
March 9, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP IN PERFORMING A CONTROL TEST. HE PERFORMED SEVERAL TESTS AND RECEIVED A RESULT OF 259 MG/DL. THE NORMAL CONTROL RANGE WAS 104-143 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER SERVICE REP SUGGESTED THE CUSTOMER RETURN THE TEST STRIPS FOR EVAL. THE OTHER CONTROL TESTS RESULTS HAD BEEN WITHIN THE CONTROL RANGE, SO THE CUSTOMER DECLINED TO RETURN HIS TEST STRIPS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK