FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1024230 · Received March 27, 2008

Report

Report Number
1826988-2008-00334
Event Type
Malfunction
Date Received
March 27, 2008
Date of Event
February 29, 2008
Report Date
February 29, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ AN AVERAGE OF 46MG/DL HIGH, OUT OF SPECIFICATION. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER CALLED ABOUT AN ERROR CODE THAT HE HAD RECEIVED WHILE TESTING WITH HIS CONTOUR METER. THE INITIAL CALL DID NOT MEET THE CRITERIA TO BE REPORTED. THE CUSTOMER RETURNED HIS TEST STRIPS FOR EVAL. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080D 6MC3D03

Patients

Seq Age Sex Outcome Treatment
1 UNK