FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1024227 · Received March 27, 2008

Report

Report Number
1826988-2008-00314
Event Type
Malfunction
Date Received
March 27, 2008
Date of Event
February 29, 2008
Report Date
February 29, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TEST STRIP INFORMATION WAS NOT PROVIDED, BECAUSE THE LOT NUMBER PROVIDED BY THE CUSTOMER WAS NOT CORRECT.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HIS METER. WHILE TROUBLESHOOTING, HE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 244 MG/DL. THE NORMAL CONTROL RANGE WAS 99-137 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS ARE TO BE RETURNED FOR EVALUATION. THE METER WAS ALSO TO BE REPLACED AT THE CUSTOMER'S INSISTENCE. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK