FDA Adverse Event Malfunction Summary report: N

INTELLIVUE INFORMATION CENTER IX

MDR report key: 10240112 · Received July 7, 2020

Report

Report Number
1218950-2020-03904
Event Type
Malfunction
Date Received
July 7, 2020
Report Date
June 23, 2020
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838093041
PMA / PMN Number
K102495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H10: SERVICE BULLETIN (B)(4) WAS RELEASED 16JUN2020 WHICH STATED THAT CUSTOMERS WHO ARE USING MX40 RUNNING C.01.31 SOFTWARE WITH PIC IX C.03.01 OR LOWER SOFTWARE DO NOT HAVE THE ABILITY TO ADJUST THE MINIMUM QRS DETECTION THRESHOLD. THIS COMBINATION OF MX40 AND PIC IX SOFTWARE MAY CAUSE AN INCREASE IN FALSE ECG ALARMS DUE TO THE FIXED HIGHER DEFAULT THRESHOLD (300 MICROVOLTS). THIS CHANGE TO THE MINIMUM QRS DETECTION THRESHOLD WAS CREATED AS AN ENHANCEMENT AND NOT A MANDATORY ACTION. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

PHONE NOT FORMATTED FOR TRANSMISSION: (B)(6). A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED PROBLEMS WITH ASYSTOLE ALARMS OCCURRING AT THEIR PHILIPS INTELLIVUE INFORMATION CENTER (PIIC). THE DEVICE WAS IN USE ON A PATIENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
707196 INTELLIVUE INFORMATION CENTER IX CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866389 00884838093041

Patients

Seq Age Sex Outcome Treatment
1