UREA/BUN
Report
- Report Number
- 1823260-2020-01609
- Event Type
- Malfunction
- Date Received
- July 7, 2020
- Date of Event
- June 13, 2020
- Report Date
- July 7, 2020
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- CDQ
- PMA / PMN Number
- K972250
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FIELD SERVICE ENGINEER CHECKED BOTH ANALYZERS. GEAR PUMP PRESSURES AND PROBE ALIGNMENTS WERE CHECKED. THE ISSUE WAS SUSPECTED TO BE RELATED TO THE REAGENT. A NEW BUN REAGENT LOT WAS LOADED AND THE ISSUE WAS RESOLVED. ON C 501 SERIAL NUMBER (B)(4), THE FIELD SERVICE ENGINEER FOUND A MISADJUSTED SYRINGE LOCKING SCREW. THE SCREW WAS ADJUSTED. CELL RINSE VOLUMES WERE ADJUSTED. PRECISION STUDIES WERE PERFORMED AND MET SPECIFICATIONS. THE CUSTOMER RAN CALIBRATION AND CONTROLS; RESULTS MET THE CUSTOMER'S SPECIFICATIONS. THE LAST CALIBRATION PERFORMED ON (B)(6) 2020 FOR C 501 SERIAL NUMBER (B)(4) WAS OK. QUALITY CONTROLS WERE WITHIN RANGE ON THIS ANALYZER, SHOWING NO INDICATION OF A REAGENT PERFORMANCE ISSUE. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE FOR ANALYZER SERIAL NUMBER (B)(4). FOR ANALYZER SERIAL NUMBER (B)(4), THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT ON THIS ANALYZER COULD NOT BE DETERMINED.
THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH UREAL UREA/BUN ON TWO COBAS 6000 C (501) MODULE ANALYZERS. THE REPORTER STATED THAT THE BUN CALIBRATION IS DRIFTING, AS THE CONTROLS WERE GOING OUTSIDE OF RANGE. THE REPORTER NOTED THAT A NEW LAMP WAS INSTALLED ON C501 SERIAL NUMBER (B)(4) ON (B)(6) 2020 AND THE LAMP READING WAS UNUSUALLY LOW. THE SAMPLE INITIALLY RESULTED WITH A BUN VALUE OF 81 MG/DL ACCOMPANIED BY A DATA FLAG WHEN TESTED ON C501 ANALYZER SERIAL NUMBER (B)(4). THIS VALUE WAS REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY A DOCTOR. THE SAMPLE WAS REPEATED ON C 501 ANALYZER SERIAL NUMBER (B)(4), RESULTING WITH A BUN VALUE OF 80 MG/DL. THE ASSAY WAS RE-CALIBRATED AND REPEATED ON C 501 ANALYZER SERIAL NUMBER (B)(4), RESULTING WITH A VALUE OF 28 MG/DL ON (B)(6) 2020.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 701900 | UREA/BUN | UREASE AND GLUTAMIC DEHYDROGENASE, UREA NITROGEN | CDQ | ROCHE DIAGNOSTICS | NA | 46026801 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 40 YR |