FDA Adverse Event Malfunction Summary report: N

SERIES TWENTY THOUSAND LEGACY

MDR report key: 1022948 · Received March 28, 2008

Report

Report Number
2028159-2008-00123
Event Type
Malfunction
Date Received
March 28, 2008
Date of Event
February 28, 2008
Report Date
February 28, 2008
Manufacturer
ALCON- IRVINE TECHNOLOGY CENTER
Product Code
HQE
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REP CALLED THE CUSTOMER TO REVIEW THE INCIDENT. THE CUSTOMER NOTED THEY SWITCHED OUT THE HANDPIECE. THE SYSTEM WAS WORKING OKAY, AND THEY DID NOT REQUEST SERVICE FOR THE SYSTEM. INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFO BECOMES AVAILABLE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT DURING A PROCEDURE, THE HANDPIECE WOULD NOT ASPIRATE AND THERE WAS NO POWER. THE SURGEON HAD A VERY DIFFICULT TIME ASPIRATING WITH THE HANDPIECE PROVIDED. THIS FIRST CASE WAS PARTICULARLY DIFFICULT TO FINISH AND THE CASE WAS PROLONGED BY AN HOUR. THE CUSTOMER DECLINED TO SEND IN THE HANDPIECE FOR EVALUATION. NO PT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERIES TWENTY THOUSAND LEGACY OPHTHALMIC SURGERY SYSTEM HQE ALCON- IRVINE TECHNOLOGY CENTER STTL NA

Patients

Seq Age Sex Outcome Treatment
1 NI