FDA Adverse Event Malfunction Summary report: N

COULTER AC.T DIFF 2 ANALYZER

MDR report key: 1022620 · Received March 31, 2008

Report

Report Number
1061932-2008-00019
Event Type
Malfunction
Date Received
March 31, 2008
Date of Event
March 18, 2008
Report Date
March 31, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ND, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS RUN TWICE BEFORE THE EVENT AND RESULTS WERE WITHIN LIMITS. A PREVIOUSLY RUN PATIENT SAMPLE WAS RUN BACK TO THE LAST ACCEPTABLE QC RUN TO CONFIRM ACCURACY. A REPRODUCIBILITY STUDY WAS PERFORMED USING THE SAME PATIENT SAMPLE AND RESULTS PASSED. THE SPECIMEN WAS COLLECTED IN A GREINER VACUETTE K3 EDTA TUBE. THE SAMPLE WAS STORED ON A ROCKER AND WAS 30 MINUTES OLD. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE VERIFIED AND VALIDATED THE INSTRUMENT AND NO PROBLEMS WERE FOUND. PER FSE, THE CUSTOMER WAS USING GLASS K3 EDTA TUBES AND RECENTLY THEY SWITCHED TO THE GREINER VACUETTE K3 EDTA PLASTIC TUBES. THE FSE ESTABLISHED AN ACTION PLAN WHERE THE CUSTOMER WILL RUN PATIENT SAMPLES IN DUPLICATE AND THE FSE WILL PERIODICALLY MONITOR. A CLEAR ROOT CAUSE OF THIS EVENT IS UNKNOWN. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING AN ERRONEOUSLY LOW HEMOGLOBIN (HGB) RESULT GENERATED BY THE COULTER ACT. DIFF INSTRUMENT. A PATIENT SAMPLE WAS TESTED FOR HGB AND A RESULT OF 16.6G/DL WAS OBTAINED. DUE TO DIFFERENTIAL FLAGS THE PATIENT SAMPLE WAS RE-MIXED AND RERUN FOR HGB. THE REPEATED RESULT WAS 17.6G/DL. THE SAMPLE WAS RE-TESTED SEVERAL TIMES MORE AND HGB RESULTS WERE HIGHER AND NO FLAGS WERE GENERATED. ADDITIONAL RERUN DATA PRINTOUTS WERE NOT PROVIDED. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LAB. RERUN RESULTS WERE CONSIDERED CORRECT AND AN AMENDED REPORT WAS FILED. BASED ON INFORMATION PROVIDED, THERE WAS NO AFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC.T DIFF 2 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. AC.T DIFF 2 NA

Patients

Seq Age Sex Outcome Treatment
1 NA