UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2008-00098
- Event Type
- Malfunction
- Date Received
- March 31, 2008
- Date of Event
- January 3, 2008
- Report Date
- March 31, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
QC DATA WAS NOT PROVIDED. PRE-ANALYTICAL SAMPLE HANDLING INFORMATION WAS NOT SUPPLIED. THE CUSTOMER QUESTIONED ONLY THE TSH RESULTS. THE SPECIMENS WERE NOT SENT AND ARE NO LONGER AVAILABLE FOR TESTING BY BCI. A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED FOR THIS EVENT. THERE IS NO SUFFICIENT INFORMATION FROM THE CUSTOMER TO DETERMINE WHICH TSH RESULTS ARE CORRECT. IF A TSH RESULT IS ERRONEOUSLY NORMAL, THERE IS THE POTENTIAL FOR TREATMENT OR FURTHER EVALUATION TO BE DELAYED WHICH COULD RESULT IN A HEALTH RISK TO THE PATIENT. NO ADDITIONAL INFORMATION REGARDING THIS EVENT IS AVAILABLE, AND THE ROOT CAUSE OF THE EVENT IS UNKNOWN AT THIS TIME. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) REGARDING DISCREPANT HUMAN THYROID-STIMULATING HORMONE (TSH) RESULTS THAT WERE GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR MULTIPLE PATIENTS. PATIENT A: AN INITIAL RESULT WAS 0.046MIU/L. THE SAMPLE WAS RETESTED SEVERAL TIMES AND RESULTS WERE IN THE RANGE OF 0.048 - 1.142MIU/L. PATIENT B: AN INITIAL RESULT WAS 0.389MIU/L. THE SAMPLE WAS RETESTED 3 TIMES AND REPEATED RESULTS WERE IN THE RANGE OF 0.04 - 0.042MIU/L. PATIENT C: AN INITIAL RESULT WAS 0.154MIU/L. THE SAMPLE WAS RETESTED TWICE AND REPEATED RESULTS WERE: 0.539MIU/L AND 0.193MIU/L. PATIENT D: AN INITIAL RESULT WAS 0.035MIU/L AND REPEATED RESULTS WERE IN THE RANGE OF 0.231 - 0.404MIU/L. IT IS UNKNOWN WHICH TSH RESULTS WERE REPORTED OUT OF THE LAB. THERE HAS BEEN NO REPORT OF INJURY OR CHANGE IN PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |