FDA Adverse Event Malfunction Summary report: N

BIRD

MDR report key: 1021901 · Received March 28, 2008

Report

Report Number
2021710-2008-00022
Event Type
Malfunction
Date Received
March 28, 2008
Date of Event
February 28, 2008
Report Date
March 28, 2008
Manufacturer
CARDINAL HEALTH 207, INC.
Product Code
BZR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

CARDINAL HEALTH SENT A LETTER TO THE USER FACILITY SEEKING ADD'L INFO CONCERNING THE REPORTED EVENT. AS OF THE DATE OF THIS REPORT, THERE HAS BEEN NO RESPONSE FROM THE USER FACILITY. THE USER FACILITY DID NOT SUBMIT A USER FACILITY REPORT TO THE MFR. EVENT CODES WERE DERIVED BASED ON INFO DOCUMENTED BY A CARDINAL HEALTH TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A USER FACILITY REP. THE USER FACILITY'S EVALUATED THE DEVICE AND WAS UNABLE TO REPRODUCE THE REPORTED EVENT. CARDINAL HEALTH ISSUED WITH USER FACILITY A RETURN GOODS AUTHORIZATION (RGA) NUMBER TO RETURN THE DEVICE TO THE MFR FOR EVAL AND REPAIR. AS OF THE DATE OF THIS REPORT, THE DEVICE HAS NOT BEEN RECEIVED BY THE MFR.

Description of Event or Problem · 1

THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CARDINAL HEALTH TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A USER FACILITY REP. "[NAME REMOVED] CALLED REQUESTING TO SEND THE UNIT IN FOR EVAL SECONDARY TO END-USER STAFF COMPLAINT OF THE UNIT NOT DELIVERING THE RIGHT CONCENTRATION OF FIO2 STAFF CHECKED THE UNIT WITH A ANALYZER: DAVE IS A BIO-MED, HE CHECKED THE UNIT OUT HE HAS NOT BEEN ABLE TO FIND THESE DISCREPANT BUT THE FACILITY WANTS THE UNIT SENT IN TO THE MANUFACTURE FOR EVAL. I WILL PROCESS."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BIRD AIR/O2 BLENDER BZR CARDINAL HEALTH 207, INC. BLENDER

Patients

Seq Age Sex Outcome Treatment
1 NA