FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1021829 · Received March 27, 2008

Report

Report Number
1826988-2008-00322
Event Type
Malfunction
Date Received
March 27, 2008
Date of Event
March 6, 2008
Report Date
March 6, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

A NURSE CALLED ON BEHALF OF THE CUSTOMER. SHE STATED THE CUSTOMER'S GLUCOSE WAS TESTED USING HIS CONTOUR METER AND THE READING WAS 489 MG/DL. THE CUSTOMER'S GLUCOSE WAS RETESTED USING ANOTHER METER AND THAT READING WAS 115 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "D" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. A CONTROL TEST PERFORMED WHILE TROUBLESHOOTING WAS WITHIN THE NORMAL CONTROL RANGE. THE CUSTOMER ONLY HAD ONE TEST STRIP LEFT, SO NO PROD WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK