FDA Adverse Event Malfunction Summary report: N

SOFTCLIX PLUS LANCET DEVICE

MDR report key: 1021769 · Received March 20, 2008

Report

Report Number
1823260-2008-02614
Event Type
Malfunction
Date Received
March 20, 2008
Date of Event
March 3, 2008
Report Date
March 20, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
FMK
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE RPTR INITIALLY CALLED TO STATE THAT THE LANCET WILL NOT COME DOWN TO STICK HER FINGER AND THE PLUNGER BUTTON WILL NOT STAY DOWN. SHE STATES THAT SHE REC'D AN ACCIDENTAL STICK AFTER RETRIEVING THE LANCET FROM THE ACCU-CHEK SOFTCLIX LANCET DEVICE. NO MEDICAL ATTN REQUIRED. THE RPTR ALSO STATES THAT THE LANCET DEVICE DOES NOT RETRACT BACK INTO THE CAP OF THE ACCU-CHEK SOFTCLIX PLUS LANCET DEVICE AFTER FIRING. THE RPTR DISCOVERED THIS DURING THE CALL TO THE ACCU-CHEK CUSTOMER CARE SVC CTR AGENT. NO ACTION TAKEN OR TREATMENT GIVEN BASED ON THE LANCE DEVICE ISSUE. NO ADVERSE EVENT REPORTED. NEW LANCED DEVICE WITH LANCETS SENT AND RETURN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTCLIX PLUS LANCET DEVICE LANCET DEVICE -FMK FMK ROCHE DIAGNOSTICS BAT028

Patients

Seq Age Sex Outcome Treatment
1 42 YR LIPITOR 20MG/DAY 9 YRS| ACTOS 30MG/DAY 2 YRS| LANTUS 6 UNITS/DAY 1 YR| AMARYL 4 MG/DAY 2 YRS| GLUCOPHAGE 1000 MG/DAY 4 YRS| AVONEX 30MCG/WEEK 12 YRS| PRINIVIL 20 MG/DAY - 4 YRS