FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 1021738 · Received March 19, 2008

Report

Report Number
1720753-2008-19712
Event Type
Malfunction
Date Received
March 19, 2008
Date of Event
February 20, 2008
Report Date
March 18, 2008
Manufacturer
GE OEC MEDICAL SYSTEMS, INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SVC REP RESTRAPPED TRANSFORMER SO THAT OUTPUT AT TRANSFORMER WAS 122V AC. FACILITY WALL VOLTAGE IS AT 111V SO THE TRANSFORMER WAS STRAPPED FOR 6 AND 113 ON THE INPUT OF THE TRANSFORMER. UNABLE TO DUPLICATE SYSTEM LOCK UP. MACHINE FULLY FUNCTIONAL.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT DURING AN UNK PROCEDURE THE SYSTEM COLLIMATOR COLLIMATED IN SOMEWHAT, THEN SYSTEM LOCKED UP. THEY WERE UNABLE TO PUT THE SYSTEM INTO MAG MODE OR SEND IMAGES TO PACS. IT WAS ALSO SLOW TO SAVE IMAGES. SYSTEM WOULD STILL TAKE FLUORO IMAGES, SO CASE WAS COMPLETED WITHOUT REBOOTING SYSTEM. AFTER SYSTEM REBOOT ALL NORMAL FUNCTIONS RETURNED. FOUND IN ERROR LOGS THAT SYSTEM LOST COMMUNICATION WITH FLUORO FUNCTIONS PCB CAUSING SYSTEM TO LOCK UP. ALSO FOUND THAT SYSTEM POWER WAS AT 115V AT OUTPUT OF TRANSFORMER. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1