FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 1021617 · Received March 25, 2008

Report

Report Number
1319681-2008-00078
Event Type
Malfunction
Date Received
March 25, 2008
Date of Event
February 12, 2007
Report Date
February 25, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT DETERMINED THAT THE CUSTOMER EXPERIENCED IMPRECISE AMMONIA QC RESULTS AFTER THE LABORATORY FLOOR HAD BEEN CLEANED WITH AN AMMONIA BASED PRODUCT. THE USER DOCUMENTATION FOR THE VITROS 250 CHEMISTRY SYSTEM INDICATES "NEVER USE AMMONIA BASED CLEANERS ON OR NEAR THE SYSTEM." USER ERROR IS THE ROOT CAUSE OF THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER OBSERVED IMPRECISE AMMONIA QUALITY CONTROL RESULTS ON THE VITROS 250 ANALYZER. NO PT RESULTS WERE REPORTED IF QUALITY CONTROL RESULTS WERE UNACCEPTABLE. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 250 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1