FDA Adverse Event Malfunction Summary report: N

CARTO XP EP NAVIGATION SYSTEM

MDR report key: 1021024 · Received March 27, 2008

Report

Report Number
9681484-2008-00004
Event Type
Malfunction
Date Received
March 27, 2008
Date of Event
October 1, 2007
Report Date
October 1, 2007
Manufacturer
BIOSENSE WEBSTER LTD. (HAIFA, ISRAEL)
Product Code
DQK
PMA / PMN Number
K020863
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING A ROUTINE AUDIT OF COMPLAINT FILES, THIS COMPLAINT WAS DISCOVERED TO HAVE NOT BEEN INADVERTENTLY SUBMITTED AS AN MDR. THE BIOSENSE WEBSTER FIELD SERVICE ENGINEER (FSE) AND PROFESSIONAL EDUCATION SPECIALIST INDICATED THAT THE CUSTOMER COMPLAINED ABOUT MAP SHIFTING DURING A PROCEDURE. THE PHYSICIAN DISCOVERED THE MAP SHIFT WITH FLUOROSCOPY DURING THE PROCEDURE. THE FSE FUNCTIONALLY TESTED THE SYSTEM AND COULD NOT DUPLICATE THE PROBLEM. THE FSE DOWNGRADED THE SOFTWARE VERSION FROM 8.1.80 TO 8.1.74, RE-ENABLED THE MERGE/MAPPING UTILITIES MODULES, AND VERIFIED THAT SYSTEM PASSED THE FUNCTIONAL TEST.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE MAP GEOMETRY HAD CHANGED ON THIS SYSTEM DURING A CASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARTO XP EP NAVIGATION SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER LTD. (HAIFA, ISRAEL) M-4700-01

Patients

Seq Age Sex Outcome Treatment
1