FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1020837 · Received May 30, 2007

Report

Report Number
2954323-2007-09075
Event Type
Malfunction
Date Received
May 30, 2007
Date of Event
May 1, 2007
Report Date
May 30, 2007
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE UNITS OF MEASUREMENT SETTING OF THEIR FREESTYLE FLASH METER CHANGED. THE CUSTOMER ALSO OBSERVED AN ERROR 4 MESSAGE DURING THE INSERTION OF A TEST STRIP. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT. THE CUSTOMER'S METER HAS BEEN RETURNED; INVESTIGATIONS ARE UNDERWAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI