FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 10206702 · Received June 29, 2020

Report

Report Number
3013756811-2020-66447
Event Type
Malfunction
Date Received
June 29, 2020
Date of Event
June 9, 2020
Report Date
June 29, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT RESISTANCE WAS FELT WHEN FILLING THE CARTRIDGE DURING THE LOAD SEQUENCE ON MULTIPLE CARTRIDGES. CUSTOMER CHANGED THE NEEDLE AND CARTRIDGES TO RESOLVE THE ISSUE. CUSTOMER¿S BLOOD GLUCOSE RANGED FROM 142-148 MG/DL. IN ADDITION, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED TO BE COMING OUT OF THE CARTRIDGES. CUSTOMER CHANGED THE CARTRIDGE TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
672165 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 71 YR