FDA Adverse Event
Malfunction
Summary report: N
FREESTYLE
MDR report key: 1020155
·
Received May 25, 2007
Report
- Report Number
- 2954323-2007-08870
- Event Type
- Malfunction
- Date Received
- May 25, 2007
- Date of Event
- January 30, 2007
- Report Date
- May 25, 2007
- Manufacturer
- ABBOTT DIABETES CARE INC.
- Product Code
- LFR
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- NO INFORMATION
Narratives
Additional Manufacturer Narrative · 1
THE METER HAS BEEN CONFIRMED TO EXHIBIT THE MEMORY OVERWRITE MALFUNCTION. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.
Description of Event or Problem · 1
A CUSTOMER REPORTED, THAT THEY OBSERVED AN ERROR 3 MESSAGE ON THE SCREEN OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR. THE CUSTOMER ALSO OBSERVED THE LOW BATTERY AND BOOKLET ICONS. THE CUSTOMER'S METER WAS RETURNED FOR INVESTIGATION AND TESTING CONFIRMED THE METER TO EXHIBIT THE MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE | BLOOD GLUCOSE MONITORING SYSTEM | LFR | ABBOTT DIABETES CARE INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NI |