FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1020155 · Received May 25, 2007

Report

Report Number
2954323-2007-08870
Event Type
Malfunction
Date Received
May 25, 2007
Date of Event
January 30, 2007
Report Date
May 25, 2007
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THE METER HAS BEEN CONFIRMED TO EXHIBIT THE MEMORY OVERWRITE MALFUNCTION. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED, THAT THEY OBSERVED AN ERROR 3 MESSAGE ON THE SCREEN OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR. THE CUSTOMER ALSO OBSERVED THE LOW BATTERY AND BOOKLET ICONS. THE CUSTOMER'S METER WAS RETURNED FOR INVESTIGATION AND TESTING CONFIRMED THE METER TO EXHIBIT THE MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI