FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1020150 · Received May 25, 2007

Report

Report Number
2954323-2007-08865
Event Type
Malfunction
Date Received
May 25, 2007
Date of Event
April 26, 2007
Report Date
May 25, 2007
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED FOR INVESTIGATION. A F/U REPORT WILL BE SUBMITTED IF THE METER IS RECEIVED. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

A CUSTOMER REPORTED, THAT THE UNITS OF MEASUREMENT OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR CHANGED. THE CUSTOMER ALSO OBSERVED AN ERROR 4 MESSAGE DURING THE INSERTION OF A TEST STRIP. THE METER IS ONE, WHERE THE CUSTOMER CANNOT INADVERTENTLY CHANGE THE UNITS OF MEASUREMENT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI