FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 10188968 · Received June 24, 2020

Report

Report Number
3013756811-2020-65938
Event Type
Malfunction
Date Received
June 24, 2020
Date of Event
June 12, 2020
Report Date
June 24, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007264
PMA / PMN Number
DEN180058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET. SUBSEQUENTLY, THE PUMP BATTERY FULLY DEPLETED AND THE PUMP SHUT OFF. THE PUMP WAS ABLE TO BE SUCCESSFULLY CHARGED AFTER BEING POWERED BACK ON. ADDITIONALLY, THE PUMP TIME WAS INCORRECT, CAUSE WAS UNKNOWN. REPORTEDLY, THE CUSTOMER CORRECTED THE TIME TO RESOLVE THE ISSUE. THE CUSTOMER¿S BLOOD GLUCOSE WAS BETWEEN 112-127(MG/DL).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
656297 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 62 YR