FDA Adverse Event Malfunction Summary report: N

9600+

MDR report key: 1018635 · Received March 24, 2008

Report

Report Number
1720753-2008-19762
Event Type
Malfunction
Date Received
March 24, 2008
Date of Event
February 28, 2008
Report Date
March 19, 2008
Manufacturer
GE OEC MEDICAL SYSTEMS INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SERVICE REP CONFIRMED NO-BOOT ISSUE, MAIN FRAME NEVER LOCKED INTO BOOT SEQUENCE. FOUND 5VDC ON TECH PROC PCB AT 4.72VDC. TRACED BACK TO POOR CONTACT AT CIRCUIT BREAKER. CLEANED AND LUBRICATED CIRCUIT BREAKER CONTACTS AND REBOOTED SYSTEM TO FIND 5.10VDC ON TECH PROC PCB. SYSTEM BOOTED CORRECTLY 12 TIMES AFTER CONTACTS WERE CLEANED. DISCUSSED ISSUE WITH SECOND SHIFT SUPERVISOR "LIZ" AND HAD SYSTEM RE-BOOTED MULTIPLE TIMES OVER NIGHT. DISCUSSED ISSUE NEXT MORNING WITH CUSTOMER. CUSTOMER CONFIRMED SYSTEM BOOTED EVERYTIME ATTEMPTED THROUGH THE NIGHT AND AGAIN THIS MORNING. SYSTEM OPERATING AS INTENDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE SYSTEM WOULD NOT BOOT. ANOTHER SYSTEM WAS BROUGHT IN TO COMPLETE THE CASES. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 9600+ FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1