FDA Adverse Event Malfunction Summary report: N

H/B-11 MPA 7 PLUS

MDR report key: 1018586 · Received March 21, 2008

Report

Report Number
1823260-2008-02699
Event Type
Malfunction
Date Received
March 21, 2008
Date of Event
February 29, 2008
Report Date
March 24, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

ACCOUNT REPORTS EXPERIENCING AN INTERMITTENT ISSUE WITH THEIR MODULAR PRE-ANALYTICS LABORATORY INTEGRATION SYSTEM GENERATING BUBBLES IN SAMPLE CUPS PRIOR TO BEING LOADED ONTO THE ANALYZER FOR TESTING. ACCOUNT STATES THIS ISSUE HAS CAUSED DISCREPANT PT RESULTS FOR APPROXIMATELY 10 PT EXAMPLES STARTING IN 2008. ONLY THE FOLLOWING PT SAMPLE WAS PROVIDED: INITIAL RESULT GAVE 5.9 MG/DL; REPEAT GAVE 9.6 MG/DL. ERRONEOUS RESULT WAS NOT REPORTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE CAUSE TO BE PROBLEMS WITH THE ALIQUOT Z DEPTH, ALIQUOT TIP POSITIONING AND TSM SETTINGS. PERFORMED ADJUSTMENTS TO THE ALQ TIP POSITIONING, TIP RACK POSITION, AND SET TSM SETTINGS. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 H/B-11 MPA 7 PLUS AUTOMATED PREANALYTICAL SYSTEM JJE ROCHE DIAGNOSTICS MPA

Patients

Seq Age Sex Outcome Treatment
1 UNK