FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10171885 · Received June 18, 2020

Report

Report Number
3013756811-2020-61673
Event Type
Malfunction
Date Received
June 18, 2020
Date of Event
May 28, 2020
Report Date
June 18, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00085006613373
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CARTRIDGE USER GUIDE CAUTIONS THAT INSULIN SHOULD BE AT ROOM TEMPERATURE BEFORE FILLING A CARTRIDGE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE. REPORTEDLY, THE CUSTOMER LOADED COLD INSULIN INTO THE CARTRIDGE. CUSTOMER¿S BLOOD GLUCOSE RANGED FROM 110-170 MG/DL. REPORTEDLY, THE CUSTOMER CONTINUED USING THE EXISTING CARTRIDGE FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
631991 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 M508319 00085006613373

Patients

Seq Age Sex Outcome Treatment
1 61 YR