PIIC IX HARDWARE
Report
- Report Number
- 1218950-2020-03539
- Event Type
- Death
- Date Received
- June 18, 2020
- Report Date
- June 10, 2020
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- UDI-DI
- 00884838052130
- PMA / PMN Number
- K102495
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
ADDITIONAL INFORMATION WAS RECEIVED FROM A PHILIPS RESPONSE CENTER ENGINEER (RCE), WHO INDICATED THAT THE CUSTOMER SEARCHED FOR PATIENT TREND DATA AND DID NOT FIND CORRECT DATA BECAUSE A WRONG NAME HAD BEEN CHOSEN. THE RCE ALSO INDICATED THAT THE PATIENT DEATH HAS NOTHING TO DO WITH THE PHILIPS DEVICE. THE CUSTOMER ALSO WOULD LIKE TO KNOW IF OUR DATA COULD BE SAVED DIGITALLY. THERE WAS NO PRODUCT MALFUNCTION; THIS IS CONSIDERED A USER ISSUE, AS A WRONG NAME HAD BEEN CHOSEN, WHEN THE CUSTOMER SEARCHED FOR PATIENT TREND DATA. INFORMATION WAS PROVIDED TO THE CUSTOMER INDICATING THAT DATA IS STORED LOCALLY AT FOR 7 DAYS, AND THERE ARE NO OPTIONS FOR DIGITAL DATA EXPORT. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.
A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE CUSTOMER REPORTED THE PATIENT DATA WAS NOT SAVED. THE PATIENT DIED, AFTER DEFIBRILLATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 632432 | PIIC IX HARDWARE | CENTRAL STATION MONITOR | MHX | PHILIPS MEDICAL SYSTEMS | 866424 | 00884838052130 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Death |