FDA Adverse Event Death Summary report: N

PIIC IX HARDWARE

MDR report key: 10167472 · Received June 18, 2020

Report

Report Number
1218950-2020-03539
Event Type
Death
Date Received
June 18, 2020
Report Date
June 10, 2020
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838052130
PMA / PMN Number
K102495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION WAS RECEIVED FROM A PHILIPS RESPONSE CENTER ENGINEER (RCE), WHO INDICATED THAT THE CUSTOMER SEARCHED FOR PATIENT TREND DATA AND DID NOT FIND CORRECT DATA BECAUSE A WRONG NAME HAD BEEN CHOSEN. THE RCE ALSO INDICATED THAT THE PATIENT DEATH HAS NOTHING TO DO WITH THE PHILIPS DEVICE. THE CUSTOMER ALSO WOULD LIKE TO KNOW IF OUR DATA COULD BE SAVED DIGITALLY. THERE WAS NO PRODUCT MALFUNCTION; THIS IS CONSIDERED A USER ISSUE, AS A WRONG NAME HAD BEEN CHOSEN, WHEN THE CUSTOMER SEARCHED FOR PATIENT TREND DATA. INFORMATION WAS PROVIDED TO THE CUSTOMER INDICATING THAT DATA IS STORED LOCALLY AT FOR 7 DAYS, AND THERE ARE NO OPTIONS FOR DIGITAL DATA EXPORT. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE PATIENT DATA WAS NOT SAVED. THE PATIENT DIED, AFTER DEFIBRILLATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632432 PIIC IX HARDWARE CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866424 00884838052130

Patients

Seq Age Sex Outcome Treatment
1 Death