FDA Adverse Event Malfunction Summary report: N

BD ULTRA FINE PEN NEEDLES

MDR report key: 10165513 · Received June 17, 2020

Report

Report Number
9616656-2020-00559
Event Type
Malfunction
Date Received
June 17, 2020
Date of Event
June 11, 2020
Report Date
June 15, 2020
Manufacturer
BECTON, DICKINSON AND CO.
Product Code
FMI
UDI-DI
00382903201228
PMA / PMN Number
K162516
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. (B)(4). INVESTIGATION SUMMARY: LEVEL B INVESTIGATION - COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_2__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 3RD. RELATED COMPLAINT FOR NEEDLE CLOG ON LOT # 9171677. A REVIEW OF RISK MANAGEMENT DOCUMENT 149RMN-0004-01 REVISION 18, INDICATES THAT THE POTENTIAL RISK OF THIS SPECIFIC REPORTED INCIDENT (PEN NEEDLE: NEEDLE CLOG WAS CAPTURED AND ADDRESSED APPROPRIATELY. INVESTIGATION SUMMARY: CUSTOMER RETURNED (1) 32GX4MM BD SHELF CARTON FROM LOT 9171677. CONSUMER REPORTED THAT 8 NEEDLES DID NOT RELEASE INSULIN. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCE'S WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED AS PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. INVESTIGATION CONCLUSION: AS NO SAMPLES AND/OR PHOTO(S) WERE RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED AS NO SAMPLES OR PHOTOS WERE RETURNED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT BD ULTRA FINE¿ PEN NEEDLES WOULD NOT RELEASE INSULIN ON 8 OCCASIONS DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO. 320122 BATCH NO. 9171677. IT WAS REPORTED THAT 8 NEEDLES DID NOT RELEASE INSULIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
629758 BD ULTRA FINE PEN NEEDLES HYPODERMIC SINGLE LUMEN NEEDLE FMI BECTON, DICKINSON AND CO. 320122 9171677 00382903201228

Patients

Seq Age Sex Outcome Treatment
1 Other