BD ULTRA-FINE NANO PEN NEEDLES 4MM (5/32) 32G
Report
- Report Number
- 9616656-2020-00557
- Event Type
- Malfunction
- Date Received
- June 17, 2020
- Date of Event
- May 28, 2020
- Report Date
- June 18, 2020
- Manufacturer
- BECTON DICKINSON AND CO.
- Product Code
- FMI
- UDI-DI
- 00382903201228
- PMA / PMN Number
- K162516
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
H.6. INVESTIGATION SUMMARY CUSTOMER RETURNED ONE (1) USED 32GX4MM BD PEN NEEDLE FROM LOT 8150784. CONSUMER REPORTED THAT THE PEN NEEDLE IS TOO SHORT, AND DUE TO THAT THE INSULIN IS NOT FLOWING. THE RETURNED PEN NEEDLE WAS EXAMINED, AND IT WAS OBSERVED THAT THE NON-PATIENT END (NPE) CANNULA WAS BROKEN. NO EVIDENCE OF MANUFACTURING DEFECT WAS OBSERVED. THE BROKEN NPE CANNULA WOULD BE THE REASON FOR NO FLOW THROUGH THE PEN NEEDLE, HENCE, THE CUSTOMER WOULD THINK THE NPE CANNULA WAS TOO SHORT AND THE PEN NEEDLE CLOGGED (AS REPORTED). SINCE THE PEN NEEDLE WAS RETURNED AFTER USE, AND NO MANUFACTURING DEFECTS WERE OBSERVED, THE PROBABLE CAUSE OF THE BROKEN NPE CANNULA IS USER ERROR WHEN ATTACHING THE PEN NEEDLE TO A PEN INJECTOR. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED AS PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (BROKEN NPE CANNULA) USER ERROR. NO EVIDENCE OF MANUFACTURING RELATED ISSUES WERE OBSERVED ON THE RETURNED SAMPLES. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.
IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF BD ULTRA-FINE¿ NANO¿ PEN NEEDLES 4MM (5/32¿) 32G EXPERIENCED PRODUCT DAMAGE WHILE STILL CONSIDERED OPERABLE, AND WAS UNABLE OR DIFFICULT TO PRIME. PRODUCT DEFECTS WERE NOTED DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO: 320122 BATCH NO:8150784 VERBATIM: CONSUMER REPORTED WHEN ATTACHING HIS PEN NEEDLE TO HIS FLEX PEN THE NEEDLE IS TO SHORT INSIDE OF THE HOUSING PART (HUB). STATED THAT DUE TO THE NEEDLE BEING TO SHORT, THERE IS NO INSULIN FLOW DURING HIS PRIMING. DATE OF EVENT: UNKNOWN.
DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD.A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.(B)(4).
IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF BD ULTRA-FINE¿ NANO¿ PEN NEEDLES 4MM (5/32¿) 32G EXPERIENCED PRODUCT DAMAGE WHILE STILL CONSIDERED OPERABLE, AND WAS UNABLE OR DIFFICULT TO PRIME. PRODUCT DEFECTS WERE NOTED DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO: 320122 BATCH NO:8150784. VERBATIM: CONSUMER REPORTED WHEN ATTACHING HIS PEN NEEDLE TO HIS FLEX PEN THE NEEDLE IS TO SHORT INSIDE OF THE HOUSING PART (HUB). STATED THAT DUE TO THE NEEDLE BEING TO SHORT, THERE IS NO INSULIN FLOW DURING HIS PRIMING. DATE OF EVENT: UNKNOWN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 629879 | BD ULTRA-FINE NANO PEN NEEDLES 4MM (5/32) 32G | HYPODERMIC SINGLE LUMEN NEEDLE | FMI | BECTON DICKINSON AND CO. | 320122 | 8150784 | 00382903201228 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |