FDA Adverse Event Malfunction Summary report: N

GENTLECATH GLIDE

MDR report key: 10164084 · Received June 17, 2020

Report

Report Number
3005778470-2020-00120
Event Type
Malfunction
Date Received
June 17, 2020
Report Date
June 16, 2020
Manufacturer
UNOMEDICAL S.R.O.
Product Code
GBM
UDI-DI
30768455143529
PMA / PMN Number
K161344
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

CORRECTION (G1) - CONTACT OFFICE ADDRESS: DR. (B)(6) 7815 NATIONAL SERVICE ROAD SUITE 600 GREENSBORO, NC 27409 (B)(6). THE PHOTO OF AFFECTED PRODUCT WAS RECEIVED AND INSPECTED. THE SAMPLES DID NOT MEET SPECIFICATION. THE CATHETER TIP IS FLAT. THE PRODUCT WAS MANUFACTURED UNDER PRODUCT SPECIFICATION PR60-107 VER 4.0. A BATCH RECORD REVIEW WAS CONDUCTED RESULTING IN THE FOLLOWING: URINARY CATHETER IN QUESTION WAS MANUFACTURED UNDER SAP MATERIAL ID (B)(4) AND MANUFACTURING LOT # 8F03499 IN C2. THE CATHETERS WERE PACKED IN PEELPACKS (POUCH) UNDER LOT LOT 8F03499 FROM 25-26 JUNE 2018 ON PACKAGING MACHINE P009. THE PRODUCT WAS PACKED ACCORDING TO THE INSTRUCTION FOR PACKING G905704. LOT 8F03499 WAS STERILIZED UNDER STERILIZATION LOT 24 180629, 24 180630 25 180630 25 180701, DURING IN- PROCESS INSPECTION TEST WITH FOCUS ON CATHETERS SQUEEZED IN WELDING IS CARRIED OUT ACCORDING TO TM-437 VISUAL INSPECTION OF WELDING CATHETERS IN PEELPACK : PROCEDURE. 3.1 HOLD SAMPLE AT GOOD VISUAL DISTANCE. 3.2 ENSURE ADEQUATE LIGHTING IN INSPECTION AREA. 3.3 LOOK AT ENTIRE PEELPACK SHEET IF THERE IS NO WELDING CATHETERS. 3.4 NO WELDING CATHETERS ARE ALLOWED. THE ENTIRE PEELPACK SHEET IS HELD UP TO CHECK THAT ALL CATHETERS ¿DROP DOWN¿ IN THE PACK. 3.5 WELDING CATHETERS INSIDE PEELPACK HAVE TO BE DISCARDED. RESULT OF THE INSPECTION IS RECORDED IN FORM G905704. REVIEW OF THE DHR SHOWED THAT ALL RELEVANT TESTS REQUIRED DURING THE MANUFACTURING AND PACKAGING PROCESS AND FINAL PRODUCT RELEASE HAD BEEN FULFILLED. NO NONCONFORMITY RELATED TO THE ISSUE REPORTED HAD BEEN REGISTERED DURING THE PACKAGING PROCESS OF THE MENTIONED LOT. PHOTO WAS RECEIVED TO THE COMPLAINT AND REPORTED ISSUE WAS CONFIRMED. THERE WAS VISIBLE TRACES OD PEELPACK WELD ON THE CATHETER SURFACE. THE CATHETER WAS CAUGHT IN THE WELD WHAT DAMAGED ITS SURFACE CAUSING ITS DAMAGE. SEVERAL COMPLAINTS OF THIS NATURE WERE RECEIVED IN THE PAST AND THE ISSUE WAS INVESTIGATED WITHIN NC EVENT TW # (B)(4). THE INVESTIGATION ASSOCIATED WITH RELATED EVENT TW # (B)(4) HAS BEEN APPROVED AND IS COMPLETE. FIVE MOST PROBABLE ROOT CAUSES WERE IDENTIFIED DURING THE INVESTIGATION AND ADDRESSED IN CAPA PLAN. RC1: CAVITY IS NOT SPACIOUS ENOUGH TO COMPENSATE SMALL DEVIATIONS IN SHAPE. RC2: NOT DEFINED STORING OF THE CATHETERS IN BOXES ¿ THERE IS DEFINITION IN PROCEDURE FOR CORRECT CATHETERS STORING IN BOXES ACTUALLY. IN PRODUCTION DATE OF COMPLAINED CATHETERS THERE WAS EFFECTIVE PROCEDURE, WITH NO EXACTLY DEFINITION OF CATHETERS STORING. CC1: EXTRUSION PRODUCTION PROCESS AND BOBBIN CONSTRUCTION. - IT IS STANDARD PROCESS, SO IT WILL BE EXCLUDED FROM CAPA PLAN. CC2: NEGLECT OF THE OPERATOR. RC3: NOT PROPER METHOD DEFINED IN THE PROCEDURE. RC4: ANY MACHINE DETECTION FOR CATHETER PLACEMENT. RC5: ANY MACHINE DETECTION FOR CATHETER SQUEEZING IN WELD. THIS ROOT CAUSES ARE BEING ADDRESSED WITHIN CAPA 1216197. THE FOLLOWING CORRECTIVE ACTIONS WERE IMPLEMENTED: 1:DEFINITION OF CORRECT WATER SACHET PLACEMENT TO THE CAVITY IN WORK INSTRUCTION G905704. 2: ORDER OF GUIDES FOR PACKING MACHINE P009 AND INSTALLATION THEM. 3. UPDATE OF WORK INSTRUCTIONS G905704, G905718. NO ADDITIONAL ACTION IS REQUIRED AND THIS COMPLAINT WILL BE CLOSED. THIS ISSUE WILL BE MONITORED THROUGH THE POST MARKET PRODUCT MONITORING REVIEW PROCESS. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. FDA REGISTRATION NUMBER: REPORTING SITE: 1049092. MANUFACTURING SITE: 3005778470.

Description of Event or Problem · 0

TO DATE NO ADDITIONAL PATIENT OR EVENT DETAILS HAVE BEEN RECEIVED.

Additional Manufacturer Narrative · 1

MDR 3005778470-2020-00120 / DEVICE 3 OF 5. (B)(6). BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY THE PRODUCT END USER THAT "HE FOUND THE TIP OF THE CATHETER GET DAMAGED BY GETTING FLAT". UPON RECEIVING FOLLOW UP INFORMATION FROM THE REPORTER THE PRODUCT AS NOTED TO BE "CAUGHT IN WELDING OF THE PACKAGE". THE END USER DID NOT USE THE PRODUCT, NO HARM REPORTED. PHOTOGRAPHS DEPICTING THE REPORTED COMPLAINT ISSUE OF THE TIPS BEING FLAT WERE SUBMITTED BY THE COMPLAINANT. NO PHOTOGRAPH DEPICTING THE PRODUCT CAUGHT IN WELD WAS SUBMITTED BY COMPLAINANT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
629524 GENTLECATH GLIDE CATHETER, URETHRAL GBM UNOMEDICAL S.R.O. 421565 8F03499 30768455143529

Patients

Seq Age Sex Outcome Treatment
1