FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 10163421 · Received June 17, 2020

Report

Report Number
1823260-2020-01481
Event Type
Malfunction
Date Received
June 17, 2020
Date of Event
May 27, 2020
Report Date
June 17, 2020
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE REPORTER'S PRODUCT WAS REQUESTED FOR INVESTIGATION AND REPLACEMENT PRODUCT WAS SENT TO THE REPORTER. THE REPORTER'S METER WAS PROVIDED FOR INVESTIGATION AND UPON INITIAL INVESTIGATION OF THE METER, THE METER COULD NOT BE POWERED ON DUE TO CORROSION. OCCUPATION - THE OCCUPATION IS LAY USER/PATIENT.

Description of Event or Problem · 1

THE INITIAL REPORTER STATED THAT HER COAGUCHEK XS METER SERIAL NUMBER (B)(4) WAS BEEPING. THE DISPLAY SHOWED "RRR" AND "JJJ" WAS ALSO VISIBLE IN THE UPPER RIGHT CORNER. A DISPLAY CHECK WAS PERFORMED AND THE METER BEEPED THREE TIMES SLOWLY AND THERE WAS AN "RRR" IN THE MIDDLE OF THE SCREEN. THE RESULTS FIELD OF THE DISPLAY HAD MISSING SEGMENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
626485 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME MONITOR GJS ROCHE DIAGNOSTICS XS PST NA

Patients

Seq Age Sex Outcome Treatment
1