FDA Adverse Event Malfunction Summary report: N

NEWLIFE INTENSITY 10

MDR report key: 10145423 · Received June 11, 2020

Report

Report Number
3004972304-2018-00043
Event Type
Malfunction
Date Received
June 11, 2020
Date of Event
August 3, 2018
Report Date
July 24, 2019
Manufacturer
CAIRE INC.
Product Code
CAW
PMA / PMN Number
K960309
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

PURSUANT TO TITLE 21 - FOOD AND DRUGS, CHAPTER I - FOOD AND DRUG ADMINISTRATION DEPARTMENT OF HEALTH AND HUMAN SERVICES, SUBCHAPTER H -0 MEDICAL DEVICE, PART 803 - MEDICAL DEVICE REPORTING, SUBPART A - GENERAL PROVISIONS, SECTION 803.16, NEITHER THIS REPORT NOR ANY INFORMATION SUBMITTED HEREIN CONSTITUTES AN ADMISSION BY CAIRE INC. THAT THE DEVICE STATED IN THIS REPORT, CAIRE INC., OR CAIRE INC.'S EMPLOYEES, CAUSED OR CONTRIBUTED TO THE REPORTABLE EVENT STATED HEREIN. UNIT WAS RETURNED FOR EVALUATION. NO DAMAGE WAS OBSERVED TO THE EXTERIOR OR INTERIOR OF THE CONCENTRATOR. RED DUST WAS OBSERVED ON THE BASE OF THE CONCENTRATOR. THE GRINDING NOISE COMING FROM THE CONCENTRATOR WAS DETERMINED TO BE A FAILED COMPRESSOR MOTOR BY INSPECTION OF ALL MECHANICAL COMPONENTS OF THE COMPRESSOR. NO HEAT OR OTHER DAMAGE WAS OBSERVED.

Description of Event or Problem · 0

THIS REPORT WAS ORIGINALLY SUBMITTED ON 7/24/2019, AND IS BEING RESUBMITTED ON 6/18/2020 AS THE ORIGINAL REPORT FAILED TO GO THROUGH. CLIENT'S WIFE REPORTED THAT SHE HAD A VERBAL CONVERSATION WITH STAFF ON JULY 19 REQUESTING THAT HER HUSBAND'S INTENSITY BE REPLACED SINCE IT SOUNDED VERY LOUD. STAFF REPORTED THAT HE WOULD HAVE THE INTENSITY SWITCHED OUT THE NEXT DAY ON JULY 20 BUT THAT DID NOT OCCUR NOR WAS SHE CONTACTED ABOUT AN ALTERNATE DATE. THE CLIENT'S SPOUSE WAS GOING TO CALL THE OFFICE AGAIN SINCE THEIR RETURN FROM A FAMILY EVENT IN (B)(6) SINCE THE GRINDING FROM THE CONCENTRATOR HAD NOT ABIDED. HOWEVER, ONCE SHE NOTED THE BLACK DISCOLORATION ON THE CARPET BENEATH THE CONCENTRATOR SHE BECAME QUITE CONCERNED AND CONTACTED THE ON-CALL THERAPIST. YES, CLIENT HAS A NEW MACHINE IN USE CURRENTLY.

Additional Manufacturer Narrative · 1

DEVICE IS BEING RETURNED FOR EVALUATION. IF ANY NEW INFORMATION IS DISCOVERED, A FOLLOW-UP MDR WILL BE SUBMITTED.

Description of Event or Problem · 1

THIS REPORT WAS ORIGINALLY SUBMITTED ON 9/14/2018, AND IS BEING RESUBMITTED ON 6/11/2020 AS THE ORIGINAL REPORT FAILED TO GO THROUGH. CLIENT'S WIFE REPORTED THAT SHE HAD A VERBAL CONVERSATION WITH STAFF ON (B)(6) REQUESTING THAT HER HUSBAND'S INTENSITY BE REPLACED SINCE IT SOUNDED VERY LOUD. STAFF REPORTED THAT HE WOULD HAVE THE INTENSITY SWITCHED OUT THE NEXT DAY ON (B)(6) BUT THAT DID NOT OCCUR NOR WAS SHE CONTACTED ABOUT AN ALTERNATE DATE. THE CLIENT'S SPOUSE WAS GOING TO CALL THE OFFICE AGAIN SINCE THEIR RETURN FROM A FAMILY EVENT IN SASKATCHEWAN SINCE THE GRINDING FROM THE CONCENTRATOR HAD NOT ABIDED. HOWEVER, ONCE SHE NOTED THE BLACK DISCOLORATION ON THE CARPET BENEATH THE CONCENTRATOR SHE BECAME QUITE CONCERNED AND CONTACTED THE ON-CALL THERAPIST. YES, CLIENT HAS A NEW MACHINE IN USE CURRENTLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
607012 NEWLIFE INTENSITY 10 CONCENTRATOR, OXYGEN, STATIONARY CAW CAIRE INC. AS099-101

Patients

Seq Age Sex Outcome Treatment
1