ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-00309
- Event Type
- Injury
- Date Received
- March 14, 2008
- Report Date
- February 16, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER, TEST STRIPS, AND CONTROL SOLUTION FOR EVALUATION, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER, STRIPS, AND/OR CONTROL SOLUTION ARE RETURNED. LIFESCAN WILL EVALUATE THEM AND, IF EITHER THE METER, STRIPS, OR CONTROL SOLUTION DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY-USER/PATIENT CONTACTED LIFESCAN ALLEGING THAT A ONE TOUCH ULTRA METER FAILED A CONTROL SOLUTION TEST HIGH. IT IS NOT CLEAR AS TO WHAT A DATE/TIME THE ALLEGED ISSUE STARTED. THE PATIENT REPORTED A CONTROL SOLUTION RESULT OF "148 MG/DL". THE REPORTED CONTROL SOLUTION RANGE WAS "108-144 MG/DL". THE PATIENT DID NOT TAKE ANY ACTIONS RELATED TO DIABETES TREATMENT AS A RESULT OF THE REPORTED ISSUE. ON AN UNSPECIFIED DATE/TIME AFTER THE ISSUE BEGAN, THE PATIENT DEVELOPED SYMPTOMS OF BLURRED VISION, AND FEELING HIGH AND "FUNNY". THE PATIENT DENIED RECEIVING MEDICAL INTERVENTION FROM A HEALTH CARE PROVIDER DURING THE TIME OF CONCERN. IT WOULD HAVE BEEN HELPFUL TO KNOW THE FOLLOWING INFORMATION: THE PATIENT'S TESTING FREQUENCY, WHEN THE ALLEGED ISSUE STARTED, WHAT ACTIONS THE PATIENT TOOK IN RESPONSE TO THE REPORTED ISSUE, AND WHAT ACTIONS THE PATIENT TOOK BEFORE, DURING, AND AFTER THE TIME HE DEVELOPED THE SYMPTOMS. IN ADDITION, IT WOULD HAVE BEEN HELPFUL TO NOW WHAT THE PATIENT'S LAST BLOOD GLUCOSE RESULT WAS BEFORE THE EVENT, WHEN THE TEST WAS PERFORMED, IF THE PATIENT TESTED HIS BLOOD GLUCOSE BEFORE AND DURING THE TIME HE HAD SYMPTOMS, HIS MEDICATION AND DIABETES MANAGEMENT REGIMENS, AND IF THE PATIENT MADE ANY CHANGES TO THE REGIMENS BECAUSE OF THE ALLEGED ISSUE. THE PATIENT WAS USING THE CORRECT CONTROL SOLUTION BUT WAS NOT USING A CORRECT TECHNIQUE. SHE DID NOT HAVE ADDITIONAL CONTROL SOLUTION FOR TROUBLESHOOTING. THE METER WAS REPLACED. ALTHOUGH THE PATIENT DID NOT MAKE ANY ALLEGATIONS RELATED TO BLOOD GLUCOSE RESULTS, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PATIENT CLAIMED THAT SHE DEVELOPED SYMPTOMS SUGGESTIVE OF SEVERE HYPERGLYCEMIA AFTER THE ALLEGED ISSUE BEGAN. IT IS NOT CLEAR AS TO WHAT ACTIONS THE PATIENT TOOK IN RESPONSE TO THE ALLEGED ISSUE AND BEFORE SHE DEVELOPED THE SYMPTOMS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2644152 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 41 YR | Life Threatening |