FDA Adverse Event Malfunction Summary report: N

BD ULTRA FINE PEN NEEDLES

MDR report key: 10133960 · Received June 9, 2020

Report

Report Number
9616656-2020-00523
Event Type
Malfunction
Date Received
June 9, 2020
Date of Event
May 18, 2020
Report Date
July 9, 2020
Manufacturer
BECTON DICKINSON AND CO.
Product Code
FMF
UDI-DI
00382903201228
PMA / PMN Number
K162516
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION SUMMARY NO SAMPLES (INCLUDING PHOTOS) WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED AS PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. H3 OTHER TEXT : SEE H.10.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF BD ULTRA FINE¿ PEN NEEDLES WERE UNABLE TO DELIVER INSULIN/MEDICATION AND UNABLE OR DIFFICULT TO PRIME DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSUMER STATED, THE PATIENT END OF PEN NEEDLES ARE BENT, (NOTICING AFTER HE REMOVES THE PEN NEEDLE FROM INSULIN PEN) STATED, NO INSULIN FLOW WHEN TAKING INJECTION STATED, PEN NEEDLES ARE BENDING AT THE PATIENT END DURING INJECTION. MENTIONED, HE'S VERY FRUSTRATED WITH THE PRODUCT AND HE HAS NO CHOICE BUT TO USE IT BECAUSE HIS INSURANCE COMPANY WILL NOT APPROVE FOR A SECOND BRAND HE WOULD PREFER LOT: 9121994 CATALOG: 320122

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF BD ULTRA FINE¿ PEN NEEDLES WERE UNABLE TO DELIVER INSULIN/MEDICATION AND UNABLE OR DIFFICULT TO PRIME DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSUMER STATED, THE PATIENT END OF PEN NEEDLES ARE BENT, (NOTICING AFTER HE REMOVES THE PEN NEEDLE FROM INSULIN PEN). STATED, NO INSULIN FLOW WHEN TAKING INJECTION. STATED, PEN NEEDLES ARE BENDING AT THE PATIENT END DURING INJECTION. MENTIONED, HE'S VERY FRUSTRATED WITH THE PRODUCT AND HE HAS NO CHOICE BUT TO USE IT BECAUSE HIS INSURANCE COMPANY WILL NOT APPROVE FOR A SECOND BRAND HE WOULD PREFER. LOT: 9121994. CATALOG: 320122.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600132 BD ULTRA FINE PEN NEEDLES PISTON SYRINGE FMF BECTON DICKINSON AND CO. 320122 9121994 00382903201228

Patients

Seq Age Sex Outcome Treatment
1 Other