FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1012916 · Received March 11, 2008

Report

Report Number
1826988-2008-00266
Event Type
Malfunction
Date Received
March 11, 2008
Date of Event
February 19, 2008
Report Date
February 19, 2008
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT HAVE HIS METER OR TEST STRIPS WITH HIM AT THE TIME OF THE CALL. WITHOUT A SERIAL NUMBER OR LOT NUMBER IT IS NOT POSSIBLE TO DETERMINE A MFR DATE.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED A CONTROL TEST AND RECEIVED A RESULT OF 239 MG/DL. THE NORMAL CONTROL RANGE WAS 100-138 MG/DL. THE CUSTOMER DID NOT HAVE HIS METER, OR SUPPLIES WITH HIM AT THE TIME OF THE CALL, SO TROUBLESHOOTING WAS NOT POSSIBLE. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK