FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1011828 · Received March 11, 2008

Report

Report Number
2122870-2008-00079
Event Type
Malfunction
Date Received
March 11, 2008
Date of Event
February 24, 2008
Report Date
March 11, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC AND SYSTEM CHECK DATA WAS NOT PROVIDED. THE SAMPLE WAS A PLASMA TYPE. THE SPECIMEN WAS SAMPLED FROM A 0.5ML SAMPLE CUP IN THE APPROPRIATE SAMPLE CUP/RACK COMBINATION. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE PREFORMED A 50 POINT ACCU TNI PRECISION TESTING WITH GOOD RESULTS. THE FSE CONDUCTED A DIAGNOSTIC TESTING WHICH PARTIALLY FAILED WITH ONE OUTLIER. THE FSE REPLACED MIXER BELT AND BEARINGS. THE FSE RE-TENSIONED INCUBATOR BELT AND CALIBRATED IT WITH ACCEPTABLE RESULTS. THE FSE RERAN THE FAILED PORTION OF THE DIAGNOSTIC TESTING WHICH PASSED. THE FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES WITH RESULTS MEETING PUBLISHED PERFORMANCE SPECS. IN A FOLLOW-UP IN 2008, THE FSE STATED THERE WERE NO INSTRUMENT ISSUES AND THE CUSTOMER HAS PRE-ANALYTICAL SAMPLE HANDLING ISSUES. THE FSE INDICATED THAT A SPECIALIST WILL BE SENT TO THE CUSTOMER'S LAB TO RETRAIN PERSONNEL ON PROPER SAMPLE COLLECTION. ALTHOUGH SAMPLE HANDLING COULD HAVE CONTRIBUTED TO THIS EVENT, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING AN ERRONEOUSLY ELEVATED TROPONIN (ACCU TNI) RESULT THAT WAS GENERATED BY THE ACCESS 2 INSTRUMENT FOR A SINGLE PATIENT SAMPLE. THE INITIAL RESULT OF 4.86 NG/ML WAS REPORTED OUT OF THE LAB AND QUESTIONED BY A PHYSICIAN. THE ORIGINAL SAMPLE WAS RE-TESTED AND REPEATED RESULT WAS 0.02NG/ML. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. ACCESS 2 IMMUNOASSAY SYSTEM NA

Patients

Seq Age Sex Outcome Treatment
1 NA