FDA Adverse Event Malfunction Summary report: N

AMS INFLATABLE PENILE PROSTHESIS

MDR report key: 10116674 · Received June 3, 2020

Report

Report Number
2183959-2020-02412
Event Type
Malfunction
Date Received
June 3, 2020
Date of Event
May 14, 2020
Report Date
June 3, 2020
Manufacturer
BOSTON SCIENTIFIC CORPORATION
Product Code
FHW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT PATIENT LIAISON SPOKE WITH THE PATIENT ON RECOMMENDATION OF LOCAL SALES REPRESENTATIVE. THE PATIENT IS UPSET BECAUSE HIS PUMP DOESN'T WORK AND CLAIMS THAT HE CAN'T SQUEEZE IT TO GET A POP. HE HAS TRIED THE TROUBLE SHOOTING MANEUVERS (TO INCLUDE THE BURP/ANTI-STICTION AND REBOOT) BUT WHEN HE PUSHES THE PUMP IT GOES FLAT AND STAYS FLAT. ANOTHER PIECE OF HIS FRUSTRATION IS THAT HE CAN NOT GET ANYONE FROM THE DRS OFFICE TO RETURN HIS CALL. THE SALES REPRESENTATIVE MET WITH THE PATIENT AND HE IS BEING SCHEDULED TO REPLACE THE IPP PUMP ONLY, UNLESS THERE IS A LEAK, WHICH THEY WILL REALIZE UNTIL THE PUMP IS EXPOSED IN THE OPERATING ROOM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
579459 AMS INFLATABLE PENILE PROSTHESIS DEVICE IMPOTENCE MECHANICAL/HYDRAULIC FHW BOSTON SCIENTIFIC CORPORATION UNK-P-IPP

Patients

Seq Age Sex Outcome Treatment
1 78 YR