FDA Adverse Event Malfunction Summary report: N

BD INSULIN SYRINGE WITH BD ULTRA-FINE NEEDLE

MDR report key: 10114692 · Received June 3, 2020

Report

Report Number
1920898-2020-00620
Event Type
Malfunction
Date Received
June 3, 2020
Date of Event
May 13, 2020
Report Date
June 18, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382908438032
PMA / PMN Number
K024112
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS WERE UPDATED DUE TO ADDITIONAL INFORMATION: D.10. DEVICE AVAILABLE FOR EVAL?: YES. D.10. RETURNED TO MANUFACTURER ON: 6/8/2020. H.6. INVESTIGATION: CUSTOMER RETURNED THREE (3) 31GX8MM, 0.3ML BD INSULIN SYRINGES FROM AN OPEN POLYBAG FROM LOT 9161986. CONSUMER REPORTED THAT NEEDLE WAS BLOCKED AND WOULD DRAW INSULIN. ALL THREE RETURNED SYRINGES WERE EXAMINED, THEN TESTED FOR FLOW: TWO OUT OF THE THREE RETURNED SYRINGES WERE ABLE TO DRAW AND EXPEL PROPERLY. A WIRE TEST WAS PERFORMED ON THE ONE SYRINGE THAT COULD NOT DRAW PROPERLY: THE WIRE WAS ABLE TO PASS THROUGH THE LENGTH OF THE CANNULA; NO EVIDENCE OF A CLEARED BLOCKAGE OR RESIDUE WAS OBSERVED AFTER PERFORMING THE WIRE TEST. THIS SYRINGE WAS TESTED FOR FLOW AFTER PERFORMING THE WIRE TEST: THE SYRINGE WAS ABLE TO DRAW AND EXPEL PROPERLY. A CLOG WITHIN THE SYRINGE CANNULA WOULD HAVE RESULTED IN THE SYRINGE NOT BEING ABLE TO DRAW PROPERLY (AS REPORTED), HOWEVER, THE CAUSE FOR THE CLOGGED CANNULA COULD NOT BE DETERMINED BECAUSE NO EVIDENCE OF THE MATERIAL BLOCKING THE CANNULA WAS OBSERVED. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 9161986. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WAS ONE (1) NOTIFICATION [(B)(4)] NOTED FOR INSUFFICIENT LUBE. THERE WERE TWO (2) NOTIFICATIONS [(B)(4)] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. - CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (CLOG) - UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (NEEDLE POINT INTEGRITY - NO HOLE) THE ROOT CAUSE FOR THIS ISSUE (CLOGGED CANNULA) COULD NOT BE DETERMINED BECAUSE NO EVIDENCE OF A CLEARED BLOCKAGE OR RESIDUE WAS OBSERVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE BLOCKAGE OF NEEDLE OCCURRED AND WAS UNABLE TO DELIVER INSULIN WITH A BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: (2 OF 2 COMPLAINTS) CONSUMER STATED THAT NEEDLE WAS BLOCKED AND WOULD DRAW INSULIN.

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING USE BLOCKAGE OF NEEDLE OCCURRED AND WAS UNABLE TO DELIVER INSULIN WITH A BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: (2 OF 2 COMPLAINTS) CONSUMER STATED THAT NEEDLE WAS BLOCKED AND WOULD DRAW INSULIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
580887 BD INSULIN SYRINGE WITH BD ULTRA-FINE NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 328438 9161986 00382908438032

Patients

Seq Age Sex Outcome Treatment
1 Other