FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1011206 · Received May 11, 2007

Report

Report Number
2954323-2007-07699
Event Type
Malfunction
Date Received
May 11, 2007
Date of Event
April 12, 2007
Report Date
May 11, 2007
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS IS INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN ERROR 3 WHEN A TEST STRIP WAS INSERTED AND A BATTERY AND BOOKLET ICON APPEARED ON THE DISPLAY OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR. ALTHOUGH, IT IS UNKNOWN IF THE METER WAS SET TO THE CORRECT UNIT OF MEASURE, THE METER IS EXHIBITING SIGNS OF THE MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NA 0602167

Patients

Seq Age Sex Outcome Treatment
1 UNK