FDA Adverse Event Malfunction Summary report: N

ELLIEGRID PILL BOX

MDR report key: 10109183 · Received June 1, 2020

Report

Report Number
MW5094794
Event Type
Malfunction
Date Received
June 1, 2020
Report Date
May 28, 2020
Manufacturer
UNK
Product Code
NXQ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
KS, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

USING A SMART PILL BOX WITH ALARMS THAT TELL ME HOW MANY AND WHEN TO TAKE MEDICATION IT TOLD ME TO TAKE A QUANTITY OF 5 FOR 2 DIFFERENT MEDICATIONS THAT COULD HAVE LED TO SERIOUS HEALTH EFFECTS UP TO AND INCLUDING HEART ATTACK FOR THE DOSAGE IT TOLD ME TO TAKE. I REALIZED THE ERROR AND NOTIFIED THE MANUFACTURER AND THEY SAID THERE WAS A BUG IN THE SYSTEM AND THEY WERE WORKING ON THE PROBLEM. HOWEVER THEY DID NOT SEND COMMUNICATION BLOUNT TO USERS STATING THIS COULD BE ERRORS. THIS IS FOR ELLIEGRID SMART PILLBOX. FDA SAFETY REPORT ID# (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
570978 ELLIEGRID PILL BOX REMINDER, MEDICATION NXQ UNK UNK UNK

Patients

Seq Age Sex Outcome Treatment
1 41 YR