FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1010457 · Received May 11, 2007

Report

Report Number
2954323-2007-07701
Event Type
Malfunction
Date Received
May 11, 2007
Date of Event
April 12, 2007
Report Date
May 11, 2007
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THIS AN INITIAL REPORT. LAN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN ERROR 4, WHEN TEST STRIP WAS INSERTED AND A BATTERY AND BOOKLET ICON APPEARED ON THE DISPLAY OF THEIR FREESTYLE FLASH BLOOD GLUCOSE MONITOR. ALTHOUGH IT IS UNKNOWN IF THE METER WAS SET TO THE CORRECT UNIT OF MEASURE, THE METER IS EXHIBITING SIGNS OF THE MEMORY OVERWRITE MALFUNCTION. THE CUSTOMER REPORTED FEELING WEAK AND DIZZY, BEING DIAGNOSED WITH HYPOGLYCEMIA, AND HAVING TO EAT CANDY, CAKE, AND DRINK JUICE TO STABILIZE GLUCOSE LEVELS. THERE WAS NO REPORT OF DEATH OR SERIOUS INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC, USA NA 0426509

Patients

Seq Age Sex Outcome Treatment
1 UNK