FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1010181 · Received March 10, 2008

Report

Report Number
2954323-2007-26592
Event Type
Malfunction
Date Received
March 10, 2008
Date of Event
November 28, 2007
Report Date
December 21, 2007
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S METER HAS NOT BEEN RETURNED. A FOLLOW-UP REPORT WILL BE DONE ONCE THE INVESTIGATION IS COMPLETE. THERE WAS NO REPORT OF DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

A CUSTOMER REPORTED RECEIVING AN ERR4 MESSAGE ON TEST STRIP INSERTION AND A BATTERY AND BOOKLET ICON WERE PRESENT ON THEIR FREESTYLE FLASH METER. THE METER IS EXHIBITING SIGNS OF THE MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NI 0717316

Patients

Seq Age Sex Outcome Treatment
1 UNK