FDA Adverse Event Malfunction Summary report: N

VITROS 5, 1 FS CHEMISTRY SYSTEM

MDR report key: 1010171 · Received March 7, 2008

Report

Report Number
1319681-2008-00063
Event Type
Malfunction
Date Received
March 7, 2008
Date of Event
February 8, 2008
Report Date
February 8, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT SHOWED THAT THE USER EDITED THE SAMPLE PROGRAMMING WHICH RESULTED IN MISMATCHED SAMPLE ID AND PATIENT DEMOGRAPHICS. THE CURRENT DEVICE LABELING INDICATES THAT USE OF THE SAVE/NEXT TARGET WILL SAVE ALL CHANGES, INCLUDING THE SAMPLE ID. USER ERROR WAS THE ROOT CAUSE OF THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER OBSERVED PATIENT SAMPLE RESULTS ASSOCIATED WITH THE WRONG PATIENT DEMOGRAPHICS ON THE 5, 1 FS ANALYZER. NO ERRONEOUS RESULTS WERE REPORTED. MIS-ASSOCIATION OF PATIENT DEMOGRAPHICS AND RESULTS MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5, 1 FS CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1