FDA Adverse Event Malfunction Summary report: N

ALARIS PUMP MODULE

MDR report key: 10091795 · Received May 27, 2020

Report

Report Number
2016493-2020-01100
Event Type
Malfunction
Date Received
May 27, 2020
Date of Event
April 27, 2020
Report Date
April 28, 2020
Manufacturer
CAREFUSION SD
Product Code
FRN
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

CORRECTION: DISREGARD FILE, DEVICE IS NO LONGER A SUSPECT PER FAILURE INVESTIGATION. THE CUSTOMER'S REPORT HAS BEEN CAPTURED UNDER MANUFACTURER REPORT NUMBER 2016493-2020-01096.

Description of Event or Problem · 0

IT WAS REPORTED THERE WERE DEVICE SYSTEM ERRORS. "PATIENT ID IS INVALID" ERROR MESSAGE OCCURRED ON THE "YELLOW" SCREEN WHEN STAFF WAS ENTERING IN A VALID PATIENT ID. ON THE "GREEN" SCREEN IT IS REPORTED THAT THE ERROR MESSAGE "NETWORK COMM ERROR" ALSO OCCURRED ON THE SAME MODULES AT THE SAME TIME. IT WAS NOTED THAT BOTH ERROR MESSAGES ON ALL INVOLVED MODULES OCCURRED BEFORE PATIENT USE. PER THE REPORTER, THE PUMPS INVOLVED APPEARED TO BE MISSING THE NETWORK CONFIGURATION FILE. AFTER THE NETWORK CONFIGURATION FILE WAS UPLOADED TO THE PUMPS THE "PATIENT ID IS INVALID" NO LONGER OCCURRED ON ALL INVOLVED MODULES.

Additional Manufacturer Narrative · 1

ALTHOUGH REQUESTED, DEVICE HAS NOT BEEN RECEIVED. A FOLLOW UP REPORT WILL BE SUBMITTED WITH FAILURE INVESTIGATION RESULTS SHOULD THE DEVICE BE RECEIVED FOR EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THERE WERE DEVICE SYSTEM ERRORS. "PATIENT ID IS INVALID" ERROR MESSAGE OCCURRED ON THE "YELLOW" SCREEN WHEN STAFF WAS ENTERING IN A VALID PATIENT ID. ON THE "GREEN" SCREEN IT IS REPORTED THAT THE ERROR MESSAGE "NETWORK COMM ERROR" ALSO OCCURRED ON THE SAME MODULES AT THE SAME TIME. IT WAS NOTED THAT BOTH ERROR MESSAGES ON ALL INVOLVED MODULES OCCURRED BEFORE PATIENT USE. PER THE REPORTER, THE PUMPS INVOLVED APPEARED TO BE MISSING THE NETWORK CONFIGURATION FILE. AFTER THE NETWORK CONFIGURATION FILE WAS UPLOADED TO THE PUMPS THE "PATIENT ID IS INVALID" NO LONGER OCCURRED ON ALL INVOLVED MODULES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
555376 ALARIS PUMP MODULE PUMP, INFUSION FRN CAREFUSION SD 8100

Patients

Seq Age Sex Outcome Treatment
1