FDA Adverse Event Malfunction Summary report: N

TECHLITE PEN NEEDLES

MDR report key: 10066501 · Received May 18, 2020

Report

Report Number
1832816-2020-00011
Event Type
Malfunction
Date Received
May 18, 2020
Date of Event
April 20, 2020
Report Date
May 4, 2020
Manufacturer
HTL-STREFA S.A.
Product Code
FMI
UDI-DI
00015482234324
PMA / PMN Number
K143437
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

CUSTOMER RETURNED COMPLAINT PEN NEEDLES. RETAIN SAMPLES AND RETURNED SAMPLES WERE TESTED. DRAG FORCE AND PENETRATION TESTS WERE PERFORMED ON RETAIN SAMPLES AND RESULTS WERE IN SPECIFICATION RANGE. THE DEFECT WAS NOT CONFIRMED. PUNCTURE TESTS AND MICROSCOPIC ANALYSIS WAS PERFORMED ON RETURNED SAMPLES. THE DEFECT WAS NOT CONFIRMED. ROOT CAUSE ANALYSIS WAS NOT CONDUCTED. NO CAPA INITIATED.

Additional Manufacturer Narrative · 1

PRODUCT INVOLVED IN INCIDENT WAS RETURNED FOR EVALUATION AND FORWARDED TO THE MANUFACTURER FOR FURTHER EVALUATION. EVALUATION RESULTS ARE PENDING. ARKRAY WILL FILE A FOLLOW-UP REPORT WHEN EVALUATION IS COMPLETE.

Description of Event or Problem · 1

CUSTOMER JUST STARTED USING OUR PRODUCTS AND HE IS HAVING ISSUES WITH GETTING THE NEEDLE INTO HIS SKIN AND SOMETIMES BENDING. HE HAS THREE BOXES AND HAS ONLY USED ABOUT 8 OF THEM SO FAR AND HAS BEEN AN ISSUE WITH EACH NEEDLE. CALLER DOESN'T USE SAME INJECTION SITE. CALLER HAS NO SCAR TISSUE AND NOT INJECTING INTO NAVEL. NEVER REUSES NEEDLES. PART 234132. REPLACING TWO BOXES AND SENDING LABEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
529426 TECHLITE PEN NEEDLES NEEDLE, HYPODERMIC, SINGLE LUMEN FMI HTL-STREFA S.A. 234132 Z58W6 00015482234324

Patients

Seq Age Sex Outcome Treatment
1