FDA Adverse Event Malfunction Summary report: N

V200 VENTILATOR

MDR report key: 10063686 · Received May 15, 2020

Report

Report Number
2031642-2020-01745
Event Type
Malfunction
Date Received
May 15, 2020
Report Date
April 24, 2020
Manufacturer
RESPIRONICS CALIFORNIA, INC
Product Code
CBK
PMA / PMN Number
K102054
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

G4: 15MAY2020 B4: (B)(6)2020 THE CUSTOMER REPORTED TO HAVE TRIED TROUBLESHOOTING WITH MULTIPLE MMI CABLES AND SUSPECTED ONE OF THEM TO HAVE BEEN FAULTY AS THE CABLE WAS REPLACED AGAIN AND THE PROBLEM WAS RESOLVED. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

DATE OF EVENT: (B)(6) 2020. DATE OF REPORT: 15MAY2020.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SOME PLACES OF THE TOUCHSCREEN ARE UNRESPONSIVE. THERE WAS NO PATIENT INVOLVEMENT. TECHNICAL SUPPORT PROVIDED REMOTE ASSISTANCE TO THE CUSTOMER. THE CUSTOMER REPORTED TO HAVE ALREADY REPLACED THE TOUCH FRAME, THE MAN-MACHINE INTERFACE (MMI) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA), AND THE CABLE BETWEEN THEM IN AN ATTEMPT TO RESOLVE THE PROBLEM. TECHNICAL SUPPORT ADVISED THE CUSTOMER TO REPLACE THE DIGITAL, ANALOG, CENTRAL PROCESSING UNIT (CPU), OR MAIN PCBAS FOR TROUBLESHOOTING. THE CUSTOMER REPORTED THAT REPLACING THESE PARTS DID NOT RESOLVE THE PROBLEM SO THEY WILL CONTINUE TROUBLESHOOTING WITH TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
524240 V200 VENTILATOR VENTILATOR, CONTINUOUS, FACILITY USE CBK RESPIRONICS CALIFORNIA, INC V200

Patients

Seq Age Sex Outcome Treatment
1