FDA Adverse Event Malfunction Summary report: N

BD SYRINGE 0.5ML 30GA 8MM

MDR report key: 10048363 · Received May 12, 2020

Report

Report Number
1920898-2020-00506
Event Type
Malfunction
Date Received
May 12, 2020
Date of Event
April 29, 2020
Report Date
April 30, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

INITIAL REPORTER PHONE #: UNKNOWN. INVESTIGATION SUMMARY: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR LABEL INFORMATION MISSING (NO LOT) ON LOT # 9231286. CUSTOMER RETURNED PHOTOS OF SHELF CARTON FOR 1/2CC, 8MM, 30G SYRINGES FROM LOT # 9231286. CUSTOMER STATES THAT THERE IS NO LOT. THE PHOTOS WERE EXAMINED AND EXHIBITED NO LOT NUMBER, MANUFACTURING DATE, OR EXPIRATION DATE INFORMATION PRINTED ON THE SHELF CARTON. MANUFACTURING ((B)(4)) WILL BE NOTIFIED OF THIS ISSUE. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 9231286. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WAS ONE (1) NOTIFICATION NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. BASED ON THE SAMPLES AND/OR PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ON 01 MAY 2020, (B)(4) RECEIVED PHOTOS COMPLAINT FOR MISSING SHIPPING CARTON LABEL. VISUAL INSPECTION OF THE PICTURES SHOWS A SHIPPER FROM LOT # 9231286 THAT IS MISSING LOT CODING ON CARTON. THERE IS SOME TEARING OF THE CARDBOARD ON THE TOP OF THE BOX. PROCESS SUMMARY: THE EQUIPMENT ERECTS CARTONS AND AN ASSOCIATE PLACE THE APPROPRIATE NUMBER OF BAGS INTO THE CARTON. THE CARTONS ARE THEN CLOSED AND PLACED ON THE OUT FEED CONVEYOR. THE LOT CODING IS LASER ETCHED ONTO THE CARTON THE TRANSFERRED TO THE CASE PACK WHERE 5 CARTONS ARE PUSHED INTO A WRAPAROUND CASE. THIS CASE IS THEN GLUED AND CONTINUES TO BE LABELLED AND PALLETIZED. A ROOT CAUSE CANNOT BE DETERMINED.

Description of Event or Problem · 1

IT WAS REPORTED THAT LOT INFORMATION WAS MISSING ON 4 BOXES AND DISCOVERED PRIOR TO USE WITH A BD SYRINGE 0.5ML 30GA 8MM. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: NO LOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
509999 BD SYRINGE 0.5ML 30GA 8MM PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 9231286

Patients

Seq Age Sex Outcome Treatment
1 Other