FDA Adverse Event Malfunction Summary report: N

ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1003404 · Received February 21, 2008

Report

Report Number
2122870-2008-00060
Event Type
Malfunction
Date Received
February 21, 2008
Date of Event
January 18, 2008
Report Date
February 21, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922826
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC WAS PERFORMED PRIOR TO AND AFTER THE EVENT, BUT ACTUAL QC DATA HAS NOT BEEN PROVIDED. THE ANALYZER WAS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED TO THE CUSTOMER'S LAB. THE CUSTOMER IS SENDING SAMPLES FROM THE FIVE PTS TO BCI FOR INVESTIGATION. HOWEVER, THE SAMPLES HAVE NOT BEEN RECEIVED BY BCI TO DATE. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ELEVATED TROPONIN (ACCU TNI) RESULTS THAT WERE GENERATED BY THE ACCESS IMMUNOASSAY SYSTEM. CUSTOMER REPORTED THAT FALSELY ELEVATED ACCU TNI RESULTS WERE REPORTED OUT OF THE LAB FOR FIVE (5) PTS. THE LAB LATER DISCOVERED THROUGH FURTHER TESTING AND TESTING USING OTHER METHODS THAT THE CORRECT RESULTS FOR THESE PTS WERE NOT ELEVATED. PER CUSTOMER, THE SAMPLES WERE RE-TESTED ON THE ACCESS INSTRUMENT AND ACCU TNI RESULTS WERE REPEATING. THE EXACT PT RESULTS WERE NOT SUPPLIED BY THE CUSTOMER. BASED ON AVAILABLE INFO, THERE WAS CHANGE IN PT TREATMENT; HOWEVER, DETAILS WERE NOT PROVIDED. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PT INJURY REQUIRING MEDICAL INTERVENTION ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. ACCESS IMMUNOASSAY SYSTEM NA

Patients

Seq Age Sex Outcome Treatment
1 NA